University Systems Help Centre


Browse our support:

Audiovisual & multimedia
Audiovisual & multimedia

Design Requirements for Teaching Technology [NetLink login required]
Audiovisual Feedback Form
Event and equipment requests form
Event and equipment requests form
Audiovisual tutorials
Tutorial: How to set up a 7 foot screen
Tutorial: How to use a wired hand held microphone
Tutorial: How to get the most out of your lav microphone
Tutorial: How to get the most out of your wireless handheld microphone
Tutorial: Tips and tricks for using our three types of microphones
Tutorial: How to set up a video data projector (VDP)
Tutorial: How to mirror Mac displays
Tutorial: MacLaurin Room D115 Basic Tutorial
View classroom audiovisual information
Audiovisual Feedback Form
BlueJeans test call
BlueJeans support documentation
Desktop video conferencing booking form
Equipment rentals: audio
Equipment rentals: public address systems
Equipment rentals: speakers
Equipment rentals: amplifiers
Equipment rentals: video
Equipment rentals: projectors
Equipment rentals: miscellaneous
Audiovisual Feedback Form
Equipment Rental Costs (all tiers)
Video conferencing etiquette
Locations and booking information
Audiovisual Feedback Form
Book your video conference
View video conferencing room availability
Video conference backgrounds
Video conference backgrounds
How to Publish a VoD in Cascade
How to use Handbrake for encoding video
How to use SFTP for VOD upload and Management
How to use the Advanced VoD Wizard
How to Publish a VoD in CourseSpaces
How to use the Basic VoD Wizard
How to Publish a VoD in UVic Connect
How to Publish a VoD in the Online Academic Community
How to Publish a VoD in Brightspace
Audiovisual Feedback Form
Request Webcasting
Zoom Terms of Service
Zoom Video Conferencing
Zoom help resources
Video conference tips
Safe video conferencing
Install Zoom
Online Collaboration Tools Comparison
Existing Zoom Accounts
Zoom training
Zoom FAQ
Zoom reports
Video conference backgrounds
Zoom meeting vs Zoom webinar
Zoom App Warning

Business applications
Business applications

Banner 8 Navigation Guide via Application Navigator
Banner 9 Frequently asked questions
Banner 9 Shortcut Keys
Banner 9 Navigation Guide
Web Leave Management tutorial
Creating server and client side rules using Exchange
Instructor Self Serve
Student Self Serve
FAST Finance accounting documentation
Tips and tricks quick guide
Position reports quick guide
Pinned reports quick guide
Payroll reports quick guide
Leave reports quick guide
Jobs reports quick guide
FAST HR codes
Employee reports quick guide
Dynamic selections quick guide
FAST Student tutorials
FAST Web Requisitioning tutorials
FMIS Self-Service Guide
Request an official transcript online
Access tuition fees estimator, forms and other resources
Course registration tutorials
Changing your preferred email address
Change your preferred name and title
Access courses and grades
Employee Dashboard help resources for employees & supervisors
Allow pop-ups for the UVic domain: Firefox
Allow pop-ups for the UVic domain: Internet Explorer
Allow pop-ups for the UVic domain: Safari
Manage collections on My page
Allow pop-ups for the UVic domain: Chrome
ONECard - Frequently asked questions
Assign department administrator access
Create a link to another department from your directory
Change your personal directory listing
Update your department's contact information
Update departmental summary listing
Edit an employee's personal contact information
Add an employee to your department's employee listing
Accounts Payable Workflow Guide
Apply for study/administrative leave

Web publishing & hosting
Web publishing & hosting

Changing PHP and Python Environments
Restrict access to your website: Windows
Restrict access to your website: macOS
Change access permissions of an item using an SFTP client
studentweb.uvic.ca content migration
Changing PHP and Python Versions
Change access permissions of an item using an SFTP client
Restrict access to your website: Windows
Restrict access to your website: macOS
Connect Help and Governance site
SurveyMonkey
SurveyMonkey Terms of Service
Departmental web hosting
Create anchors
Insert a table
Creating tasks
Profile builder
Create a YouTube block
Recover a page and folder
Select your default site
Pasting from MS Word
View the publish status queue
Create news - internal
Add a media rotator to a page
Create a media rotator
Create an email link
Cascade icons
Naming conventions
Embedding VoD videos (UVic's streaming video server)
Embedding YouTube videos
WYSIWYG editor overview
Updating a document
Update billboard rotator
Add an accordion to a page
Create an accordion
Delete a page and folder
External hyperlinks
Internal hyperlinks
Creating page tabs
Create a page and folder
Uploading an image
Page versions
Publishing a page
Viewing and editing a page
Site files and folders
Selecting your site
Creating a link to a document
Uploading a document
Create column boxes
Add column boxes to a page
Create an image wrapper - using browse method
Add an image wrapper to a page
Create news - external
Archiving news
Create an image wrapper - using image upload method
Create a tabs block
Add a tabs block to a page
Uploading multiple images at once
Add a YouTube block to a page
Reorder secondary navigation folder
Create block quotes
Create a YouTube gallery
Add a YouTube gallery to a page
Resize an image
Hide a page and folder
Signing in to Cascade
Dashboard overview
Site assets
Update an internal hyperlink
Update an external hyperlink
Remove an internal or external hyperlink
Page regions
Image dimensions