University Systems Help Centre


Browse our support:

Audiovisual & multimedia
Audiovisual & multimedia

Design Requirements for Teaching Technology [NetLink login required]
Event and equipment requests form
Media Services feedback form
Event and equipment requests form
Audiovisual tutorials
Tutorial: How to set up a 7 foot screen
Tutorial: How to use a wired hand held microphone
Tutorial: How to get the most out of your lav microphone
Tutorial: How to get the most out of your wireless handheld microphone
Tutorial: Tips and tricks for using our three types of microphones
Tutorial: How to set up a video data projector (VDP)
Tutorial: How to mirror Mac displays
Tutorial: MacLaurin Room D115 Basic Tutorial
View classroom technology information
Media Services feedback form
BlueJeans test call
BlueJeans support documentation
Desktop video conferencing booking form
UVic Teach Anywhere - Echo360
How to embed Echo360 media in Cascade
How to use Echo360 Capture in the classroom
How to add Echo360 media to Connect (SharePoint)
How to add Echo360 media to the Online Academic Community
How to add Echo360 media in Brightspace
Update VoD to Echo360 media in Connect (SharePoint)
Update VoD to Echo360 media in Cascade
Equipment rentals: audio
Equipment rentals: public address systems
Equipment rentals: speakers
Equipment rentals: amplifiers
Equipment rentals: video
Equipment rentals: projectors
Equipment rentals: miscellaneous
Equipment Rental Costs (all tiers)
Media Services feedback form
Video conferencing etiquette
Locations and booking information
Book your video conference
View video conferencing room availability
Video conference backgrounds
Media Services feedback form
Migration from VoD to Echo360
Request Webcasting
Media Services feedback form
Zoom Terms of Service
Zoom Video Conferencing
Zoom help resources
Video conference tips
Safe video conferencing
Install Zoom
Online Collaboration Tools Comparison
Existing Zoom Accounts
Zoom training
Zoom FAQ
Zoom reports
Video conference backgrounds
Zoom meeting vs Zoom webinar
Zoom App Warning

Business applications
Business applications

Banner 8 Navigation Guide via Application Navigator
Banner 9 Frequently asked questions
Banner 9 Shortcut Keys
Banner 9 Navigation Guide
Web Leave Management tutorial
Creating server and client side rules using Exchange
Instructor Self Serve
Student Self Serve
FAST Finance accounting documentation
Tips and tricks quick guide
Position reports quick guide
Pinned reports quick guide
Payroll reports quick guide
Leave reports quick guide
Jobs reports quick guide
FAST HR codes
Employee reports quick guide
Dynamic selections quick guide
FAST Student tutorials
FAST Web Requisitioning tutorials
FMIS Self-Service Guide
How to change your preferred name in Online tools
How to change your preferred email in Online tools
Request an official transcript online
Access tuition fees estimator, forms and other resources
Course registration tutorials
Access courses and grades
How to clear your browser cache
Employee Dashboard help resources for employees & supervisors
Allow pop-ups for the UVic domain: Firefox
Allow pop-ups for the UVic domain: Safari
Allow pop-ups for the UVic domain: Chrome
ONECard - Frequently asked questions
Update your department's contact information
Update departmental summary listing
Edit an employee's personal contact information
Create a link to another department from your directory
Assign department administrator access
How to Add an Employee to Your Department’s Employee Listing
Change your personal directory listing
Accounts Payable Workflow Guide
Apply for study/administrative leave

Web publishing & hosting
Web publishing & hosting

Changing PHP and Python Environments
Restrict access to your website: Windows
Restrict access to your website: macOS
Change access permissions of an item using an SFTP client
studentweb.uvic.ca content migration
Changing PHP and Python Versions
Change access permissions of an item using an SFTP client
Restrict access to your website: Windows
Restrict access to your website: macOS
Connect Help and Governance site
SurveyMonkey
SurveyMonkey Terms of Service
Departmental web hosting
Create anchors
Insert a table
Creating tasks
Profile builder
Create a YouTube block
Recover a page and folder
Select your default site
Pasting from MS Word
View the publish status queue
Create news - internal
Add a media rotator to a page
Create a media rotator
Create an email link
Cascade icons
Naming conventions
Embedding VoD videos (UVic's streaming video server)
Embedding YouTube videos
WYSIWYG editor overview
Updating a document
Update billboard rotator
Add an accordion to a page
Create an accordion
Delete a page and folder
External hyperlinks
Internal hyperlinks
Creating page tabs
Create a page and folder
Uploading an image
Page versions
Publishing a page
Viewing and editing a page
Site files and folders
Selecting your site
Creating a link to a document
Uploading a document
Create column boxes
Add column boxes to a page
Create an image wrapper - using browse method
Add an image wrapper to a page
Create news - external
Archiving news
Create an image wrapper - using image upload method
Create a tabs block
Add a tabs block to a page
Uploading multiple images at once
Add a YouTube block to a page
Reorder secondary navigation folder
Create block quotes
Create a YouTube gallery
Add a YouTube gallery to a page
Resize an image
Hide a page and folder
Signing in to Cascade
Dashboard overview
Site assets
Update an internal hyperlink
Update an external hyperlink
Remove an internal or external hyperlink
Page regions
Image dimensions