University Systems help centre
Email and calendar
All students, faculty, and staff use email and calendar as a primary means of communication. University Systems provides email and calendar services for faculty and staff, email service for students, and spam protection for all users. Please select one of the support pages below to learn more about how we can help you.
Email and calendaring for faculty and staff
Downloads
How-tos
- Add national holidays: Entourage 2008
- Add national holidays: Outlook 2007
- Add national holidays: Outlook 2010 and 2013
- Add national holidays: Outlook 2011 for Mac
- Cancel meeting request: Entourage 2008
- Cancel meeting request: Outlook 2007
- Cancel meeting request: Outlook 2010 and 2013
- Cancel meeting request: Outlook 2011 for Mac
- Change meeting request: Entourage 2008
- Change meeting request: Outlook 2007
- Change meeting request: Outlook 2010 and 2013
- Change meeting request: Outlook 2011 for Mac
- Change your email account display name
- Check your delegates
- Configure your calendar: Outlook 2007
- Control a resource account: Outlook Web Access
- Create custom calendar view: Outlook 2007
- Create custom calendar view: Outlook 2010 and 2013
- Custom calendar view: Entourage 2008
- Customize calendar views: Outlook 2007
- Customize calendar views: Outlook 2010 and 2013
- Customize Outlook Today: Outlook 2007
- Customize Outlook Today: Outlook 2010 and 2013
- Customize your calendar: Outlook 2010 and 2013
- Default calendar views: Entourage 2008
- Delegate access: Entourage 2008
- Delegate access: Outlook 2007
- Delegate access: Outlook 2010 and 2013
- Disable Out of Office Assistant: Outlook 2007
- Disable Out of Office Assistant: Outlook 2010 and 2013
- Disable Out of Office Assistant: Outlook 2011 for Mac
- Disable Out of Office Assistant: Outlook Web App
- Filter invitation responses: Outlook 2007
- Filter invitation responses: Outlook 2010 and 2013
- Filter invitation responses with comments: Outlook 2007
- Filter meeting updates: Outlook 2007
- Filter meeting updates: Outlook 2010 and 2013
- Filter meeting updates marked as low importance: Outlook 2010 and 2013
- Global Address List: Entourage 2008
- Global Address List: Outlook 2010 and 2013
- Global Address List: Outlook 2011 for Mac
- Import an iCal calendar: Entourage 2008
- Import an iCal calendar: Outlook 2007
- Import an iCal calendar: Outlook 2011 for Mac
- Modify calendar view: Outlook 2007
- Modify calendar view: Outlook 2010 and 2013
- Open a shared calendar: Outlook 2007
- Open a shared calendar: Outlook 2010 and 2013
- Open delegated folder: Outlook 2010 and 2013
- Open delegated folder: Outlook 2011 for Mac
- Open shared/delegated folder: Entourage 2008
- Open shared calendar: Outlook 2011 for Mac
- Organize calendar: Outlook 2010 and 2013
- Print calendar: Entourage 2008
- Print calendar: Outlook 2010 and 2013
- Print calendar: Outlook 2011 for Mac
- Provisioning of email accounts for employees
- Recover deleted mail items: Outlook 2010 and 2013
- Recover deleted mail items: Outlook Web App
- Redirect meeting-related messages: Outlook 2010 and 2013
- Redirect meeting-related messages: Outlook Web App
- Respond to a meeting request: Entourage 2008
- Respond to a meeting request: Outlook 2007
- Respond to a meeting request: Outlook 2010 and 2013
- Respond to a meeting request: Outlook 2011 for Mac
- Search calendar: Outlook 2007
- Search calendar: Outlook 2010 and 2013
- Share calendar: Entourage 2008
- Share calendar: Outlook 2007
- Share calendar: Outlook 2010 and 2013
- Share calendar: Outlook 2011 for Mac
- Sharing calendar information
Setups
- Activate Out of Office Assistant: Outlook 2007
- Activate Out of Office Assistant: Outlook 2010 and 2013
- Activate Out of Office Assistant: Outlook 2011 for Mac
- Activate Out of Office Assistant: Outlook Web App
- Activate Out of Office Reply: Entourage 2008
- Add a personal photo: Outlook Web App
- Configure Exchange: Android devices
- Configure Exchange: Entourage 2008
- Configure Exchange: Eudora
- Configure Exchange: iPhone and iPad
- Configure Exchange: Mac Mail
- Configure Exchange: Mozilla Thunderbird
- Configure Exchange: Outlook 2007
- Configure Exchange: Outlook 2010 and 2013
- Configure Exchange: Outlook 2011 for Mac
- Configure Exchange: tested but unsupported applications
- Configure Exchange: Windows Mail
- Configure role-based Exchange mailbox: Android
- Configure role-based Exchange mailbox: iPhone and iPad
- Create a group schedule: Outlook 2007
- Create a group schedule: Outlook 2010 and 2013
- Create an all-day event: Outlook 2007
- Create an all-day event: Outlook 2010 and 2013
- Create a recurring appointment: Outlook 2007
- Create a recurring appointment: Outlook 2010 and 2013
- Create a recurring meeting: Outlook 2007
- Create a recurring meeting: Outlook 2010 and 2013
- Create a rule: Entourage 2008
- Create a rule: Outlook 2007
- Create a rule: Outlook 2010 and 2013
- Create a rule: Outlook 2011 for Mac
- Create a rule: Outlook Web Access
- Delegate access: Outlook 2011 for Mac
- Frequently asked questions
- Initiate a meeting: Entourage 2008
- Initiate a meeting: Outlook 2007
- Initiate a meeting: Outlook 2010 and 2013
- Initiate a meeting: Outlook 2011 for Mac
- Key features of supported email clients
Email anti-spam
Email distribution lists
Email for students
How-tos
Setups
- Configure your UVic email with Entourage 2008
- Configure your UVic email with Mac Mail
- Configure your UVic email with Mozilla Thunderbird
- Configure your UVic email with Outlook 2010/2013
- Configure your UVic email with Outlook 2011 for Mac
- Configure your UVic email with Windows 8
- Configure your UVic email with your iPhone
- Create an email account
- Create a rule: WebMail
- Differences between POP and IMAP
- Manage email forwarding for students
- Manage email vacation message for students
- Set up a vacation message