University Systems service status
University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
Select one of the options below to stay informed:
NETS: Wireless system reboot for new certificates - 7:00 AM Oct 23 2019
Posted on October 18, 2019 at 08:58:50 pm by frostm@uvic.ca
Effective date: October 23, 2019 at 02:00:00 pm(13 hours from now)
Effective 13 hours from now: Network services will be rebooting the wireless system to complete installation of new guest wireless certificates at 7:00 AM on October 23, 2019.
Work will be completed by 7:30 AM.
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Network Services
Planned Monthly System Maintenance
Posted on October 21, 2019 at 04:37:28 pm by gibbings@uvic.ca
Effective date: October 25, 2019 at 03:00:00 am(2 days from now)
Effective 2 days from now: On October 24, starting at 8:00 p.m., University Systems will be performing planned maintenance on a number of administrative systems. This maintenance will result in a 60-90 minute scheduled outage of several enterprise applications. System maintenance windows are available here: https://www.uvic.ca/systems/status/monthlypatching/maintenance/index.php
Please contact the Computer Help Desk at 250-721-7687 or helpdesk@uvic.ca with any questions regarding this scheduled outage.
Thank you
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Corey Gibbings
Senior Database Administrator
SharePoint Application recycle (Completed)
Posted on October 21, 2019 at 05:00:25 pm by johnmacd@uvic.ca
Effective date: October 22, 2019 at 03:00:00 am(21 hours ago)
Effective 21 hours ago: To resolve a 3rd party certificate issue, the application pool for that service will be recycled. This does not impact any SharePoint services functionality and no client impact is expected.
The Informed will be updated once the work has been completed.
***COMPLETED*** Service has been updated and recycled, SharePoint Services operating normally.
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John MacDonald
University Systems
NETDRIVE Maintenance: Thursday, Oct. 24th @ 11:00PM
Posted on October 21, 2019 at 05:13:17 pm by dgeditz@uvic.ca
Effective date: October 25, 2019 at 06:00:00 am(2 days from now)
Effective 2 days from now: We will be performing routine maintenance on NETDRIVE beginning at 11:00pm on Thursday, October 24, 2019. The work should be completed by midnight.
During the maintenance the server will be restarted and the following services will be affected:
- all SMB/CIFS shares beginning with \netdrive
- all SMB/CIFS shares beginning with \uvicstorage
- all MacOS volumes served from netdrive.uvic.ca
Therefore, please avoid using those services during the maintenance window. If you can't avoid using the services, save your work often to minimize the possibility of losing work in progress.
If you have any questions or concerns, please e-mail helpdesk@uvic.ca
Thank you.
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Divani Geditz
Data Centre Services
University Systems
UVIC & OAK DC Maintenance: Thursday, Oct 24 @ 11:00PM
Posted on October 21, 2019 at 05:15:43 pm by dgeditz@uvic.ca
Effective date: October 25, 2019 at 06:00:00 am(2 days from now)
Effective 2 days from now: We will be performing routine maintenance on the UVIC and OAK Active Directory Domain Controllers beginning at 11:00PM on Thursday, October 24, 2019. The work should be completed by Midnight.
There is no anticipated interruption in service and no action is required on your part. This message is just to let you know the work is being performed.
If you have any questions or concerns, please e-mail helpdesk@uvic.ca
Thank you.
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Divani Geditz
Data Centre Services
University Systems
Wireless Maintenance
Posted on October 22, 2019 at 09:03:31 pm by tsteeves@uvic.ca
Effective date: October 23, 2019 at 02:00:00 pm(13 hours from now)
Effective 13 hours from now: The wireless system will undergo maintenance tomorrow, Oct. 23 between 7 and 7:45 AM. There will be brief interruptions of service during that time.
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Network Services
IIQ Update
Posted on October 22, 2019 at 11:16:46 pm by lnorthco@uvic.ca
Effective date: October 22, 2019 at 11:30:00 pm(1 hour ago)
Effective 1 hour ago: There will be brief outage of IIQ for updates at 4:30PM Oct 22nd. This will cause a ~5 minute outage of IIQ and Netlink.
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Production and Technical Support