University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



Brief Network Maintenance - DTB

Posted on October 19, 2020 at 10:42:19 am by aullc@uvic.ca
Effective date: October 30, 2020 at 07:30:00 am(1 day from now)

Effective 1 day from now: *** Please note that this is a separate maintenance event from the Monday, Oct 26th Informed. This is NOT a duplicate alert ***

Network Services will be replacing a switch in the David Turpin Building at 7:30 am, Friday October 30th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

Thank you,

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Network Services
netadmin@uvic.ca


*CHANGE* Brief Network Maintenance - EOW

Posted on October 19, 2020 at 10:44:57 am by aullc@uvic.ca
Effective date: October 28, 2020 at 07:30:00 am(12 hours ago)

Effective 12 hours ago: *UPDATE* This change will now take place on Tuesday Oct. 27 at 7:30am

Network Services will be replacing a switch in the Engineering Office Wing at 7:30 am, Wednesday October 28th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

Thank you,

--
Network Services
netadmin@uvic.ca


NETS: UPS Battery Replacement - VITP

Posted on October 23, 2020 at 07:42:17 am by slahey@uvic.ca
Effective date: October 28, 2020 at 07:40:00 am(12 hours ago)

Effective 12 hours ago: Network Services will be replacing the battery in the UPS at the Vancouver Island Tech Park on Wednesday Oct. 28 at 7:30am. No service outage is expected.

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Network Services


COMPLETE: Jira unavailable 2020Oct27 2100-2130 for minor update

Posted on October 26, 2020 at 09:49:09 am by markv@uvic.ca
Effective date: October 27, 2020 at 10:00:00 pm(22 hours ago)

Effective 22 hours ago: COMPLETE: Jira will be unavailable 2020Oct27 2100-2130 for minor update. CAB# 6599

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University Systems


NETS - Wireless Testing ELL

Posted on October 27, 2020 at 08:45:11 am by bgroom@uvic.ca
Effective date: October 28, 2020 at 09:00:00 am(11 hours ago)

Effective 11 hours ago: Network Services Technicians will be surveying wireless signal strength in the Elliot Building tomorrow, Wednesday October 28. Technicians will briefly enter all client and common areas in the building to complete this work, unless social distancing cannot be effectively maintained. The survey will begin in the basement at 9am and proceed upward by floor.

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UVic Network Services


NETS - Wireless Survery CLE

Posted on October 27, 2020 at 08:46:49 am by bgroom@uvic.ca
Effective date: October 29, 2020 at 09:00:00 am(12 hours from now)

Effective 12 hours from now: Network Services Technicians will be surveying wireless signal strength in the Clearihue Building on Thursday October 29. Technicians will briefly enter all client and common areas in the building to complete this work, unless social distancing cannot be effectively maintained. The survey will begin in the basement at 9am and proceed upward by floor.

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UVic Network Services


NETS - Network Maintenance ISC

Posted on October 27, 2020 at 03:05:41 pm by bgroom@uvic.ca
Effective date: November 02, 2020 at 07:30:00 am(4 days from now)

Effective 4 days from now: Network Services will be upgrading a network switch in ISC on Monday, November 2nd at 0730. Wireless, telephone, and data connections will drop for some users for about 10 minutes as the new hardware comes online.

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UVic Network Services


NETS - Network Maintenance SED

Posted on October 27, 2020 at 03:21:12 pm by bgroom@uvic.ca
Effective date: October 28, 2020 at 06:00:00 am(14 hours ago)

Effective 14 hours ago: Network Services will be rebooting a network switch in SED A-wing tomorrow morning at 0600. Data, telephone, and wireless connections in the building will drop for about 10 minutes as the hardware reloads.

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UVic Network Services


NETS - Network Maintenance HTA

Posted on October 27, 2020 at 03:21:56 pm by bgroom@uvic.ca
Effective date: October 28, 2020 at 06:00:00 am(14 hours ago)

Effective 14 hours ago: Network Services will be rebooting a network switch in Hut A tomorrow morning at 0600. Data, telephone, and wireless connections in the building will drop for about 10 minutes as the hardware reloads.

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UVic Network Services


Network Outage - Hut A

Posted on October 28, 2020 at 07:55:12 am by aullc@uvic.ca
Effective date: October 28, 2020 at 07:53:00 am(12 hours ago)

Effective 12 hours ago: Network Services is currently investigating a network outage in Hut A.

Thank you,

--
Network Services
netadmin@uvic.ca


Jabber Chat

Posted on October 28, 2020 at 09:46:47 am by dbakken@uvic.ca
Effective date: October 29, 2020 at 09:00:00 am(12 hours from now)

Effective 12 hours from now: The UVic Jabber Chat server will be decommissioned Thursday, October 29th, 2020 at 9:00am. The Jabber Chat server has been replaced with Microsoft Teams.
Please contact helpdesk@uvic.ca if there are any questions.

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Computer Help Desk
University of Victoria
Clearihue A004
250-721-7687
helpdesk@uvic.ca


EDC2 NetApp maintenance

Posted on October 28, 2020 at 10:24:03 am by ekolb@uvic.ca
Effective date: October 31, 2020 at 09:00:00 am(2 days from now)

Effective 2 days from now: We will be performing a non-disruptive NetApp controller upgrade. The maintenance is expected to last several hours.

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Data Centre Services - University Systems
University of Victoria


RESOLVED - Hut A Network Outage

Posted on October 28, 2020 at 10:45:56 am by bgroom@uvic.ca
Effective date: October 28, 2020 at 10:45:00 am(9 hours ago)

Effective 9 hours ago: This outage has been resolved and connectivity has been restored.

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UVic Network Services


NETS - Network Maintenance HTA & HTB

Posted on October 28, 2020 at 11:38:03 am by bgroom@uvic.ca
Effective date: October 29, 2020 at 06:00:00 am(9 hours from now)

Effective 9 hours from now: In order to complete recent maintenance, Network Services will be rebooting hardware in Huts A and B tomorrow morning at 6am. There will be a ~10 minute network outage in these huts at that time.

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UVic Network Services


NETS: Windows Cisco Anyconnect VPN Client upgrade to 4.9.01095 - Oct 29 2020

Posted on October 28, 2020 at 03:26:49 pm by frostm@uvic.ca
Effective date: October 29, 2020 at 06:00:00 am(9 hours from now)

Effective 9 hours from now: Network services is updating the Cisco Anyconnect VPN client for Windows at 6:00 AM on October 29, 2020.

Users connecting to VPN will have the update automatically installed to their machine. After the update is applied, users may need to reconnect to VPN.

Work will be completed by 6:30 AM.

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Network Services