IT support & services
University Systems is here to support the UVic community with information technology, services and systems. We provide IT services to anyone studying, working or doing research at UVic.
Request IT support
Contact us for help with your UVic account, online tools, IT systems or your UVic device.
We’re open from 8am–10pm weekdays, 10am–10pm weekends and 10am–6pm on holidays.
Notices
Banner maintenance scheduled for June 1, 2025
May 26, 2025
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, June 1, 2025, from 9:30 am until 6:00 pm to perform planned...
New University Systems Website
May 5, 2025
On the evening of May 5th 2025, University Systems launched a new website. The new site is built from the ground up for all users, with a focus on accessibility, plain language, and ease of...
Restricting use of DeepSeek at UVic
May 1, 2025
DeepSeek is a Chinese artificial intelligence (AI) company that specializes in open-source large language models. It recently launched a free AI-powered chatbot which has gained significant attention.
Role-based email changes
December 19, 2024
We're upgrading all employee email accounts from Exchange 2016 to Exchange Online. This update will help us maintain the technical currency of UVic's email service. It also adds better Microsoft...
Arbutus cloud
Arbutus, Canada’s largest cloud computing site for academic research, is expanding thanks to a $16.4 million infrastructure grant.
Co-op opportunities
University Systems hires up to 12 co-op students each term with opportunities in technical support, software development, network operations, and more.
More services
AV services
Audiovisual and Media Services provides audiovisual (AV) technology and event support on campus.
Computer labs
University Systems provides general use computer labs for drop-in and classes.
Information security
UVic's Office of Information Security is committed to keeping UVic students, employees, and researchers personal and research data safe and secure.
Netlink ID
Your NetLink ID is your personal username and passphrase that you’ll use throughout your time at UVic.
Research Computing Services
Advanced research computing (ARC) services and infrastructure to UVic researchers across all disciplines.
Workshops and events
Territory acknowledgement
We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.