IT support & services
University Systems is here to support the UVic community with information technology, services and systems. We provide IT services to anyone studying, working or doing research at UVic.
Request IT support
Contact us for help with your UVic account, online tools, IT systems or your UVic device.
We’re open from 8am–11pm weekdays, 10am–10pm weekends and 10am–6pm on holidays.
Notices
New IT status service launches September 2026
September 2, 2026
University Systems is launching status.uvic.ca in September 2026. The site will provide the campus community with timely information about planned maintenance and unexpected disruptions affecting...
New UVic Directories now available
August 14, 2026
UVic’s new directories tool is now available. You can find it under the magnifying glass at the top right corner of the uvic.ca website. You can search by department or by person....
Banner maintenance scheduled for May 24, 2026
May 20, 2026
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, May 24, 2026 from 9:30 am until 6:00 pm to perform planned...
New generative AI guidelines for employees
April 14, 2026
UVic has launched generative AI (GenAI) guidelines for employees. They outline key considerations and responsibilities for using GenAI tools in your UVic work. These include protecting the privacy...
UVic-branded templates and assets in M365 apps
March 24, 2026
We are proud to introduce several new features that make it easy to use UVic branding in your Microsoft Office documents. Starting today, employees and instructors can access UVic templates...
University Systems supports research in quantum and clean tech
Co-op opportunities
University Systems hires up to 12 co-op students each term with opportunities in technical support, software development, network operations, and more.
More services
AV services
Audiovisual and Media Services provides audiovisual (AV) technology and event support on campus.
Computer labs
University Systems provides general use computer labs for drop-in and classes.
Information security
UVic's Office of Information Security is committed to keeping UVic students, employees, and researchers personal and research data safe and secure.
Netlink ID
Your NetLink ID is your personal username and passphrase that you’ll use throughout your time at UVic.
Research Computing Services
Advanced research computing (ARC) services and infrastructure to UVic researchers across all disciplines.
Workshops and events
Territory acknowledgement
We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.