University Systems help centre

Internet and telephoneInternet and telephone

University Systems provides the high-speed telecommunications network required by our students, faculty, and staff. We provide wireless Internet, ResNet, wired Internet, and telephone services to meet your needs. Please select one of the support pages below to learn more about how we can help you. Read more about our networks.

IP Message Broadcasting

Mobile communications

Remote access (VPN)

Residence Internet

Secure your data



Wired Internet


BYOD Wireless

Network Services maintains on-site support Monday to Friday, 7:30 a.m. – 4:30 p.m.

Outside of these hours, we are available to assist with problem resolution on a best-effort basis.

If your problem is urgent, is impacting your service delivery (e.g. you cannot teach your class), or is affecting your whole workgroup or department, then after reporting the problem to the Computer Help Desk please call the Network Services Trouble Line at 721-7654. Please provide your contact information and briefly describe the nature of your problem.