University Systems help centre

Return to top of page.
Return to primary navigation.
Skip to secondary navigation.

Retrieve and restore files from archives using TSM: Mac OS X

The instructions in this document are for the restoration of files and folders that remain in the TSM backup storage, not for the complete restoration of a damaged hard drive. System software and applications should be reinstalled from the original media. If you need assistance, call the Computer Help Desk.

  1. Open the Tivoli Storage Manager for Administrators application (Regular TSM may also be used) by navigating to /Applications/Tivoli Storage Manager/ in the Finder.

  2. Select Tivoli Storage Manager from the list and click OK.

  3. Type your computer's administrator username and password.

  4. If prompted, type your computer's TSM node name and password. If you are unsure of your node name, visit the TSM Administration page and check your node name.

  5. In the Tivoli Storage Manager window, click the Retrieve icon.

  6. Browse and select your files for recovery.
    • To view your hard drive, navigate to > Archive Date M/D/Y > Macintosh HD: in the left-hand column, put a checkmark next to your node name. Click the > symbol next to Local. Click the > symbol next to your local drive (this is usually named Macintosh HD).
    • Put a checkmark beside each file/folder that needs to be restored.
    • Click the Retrieve button once all files and folders that need to be retrieved have been selected.

  7. In the Retrieve Destination window, click the button next to Following location. Click Select and browse to where you would like the files to be restored to on your computer. Click the button next to Retrieve partial path. Click the Retrieve button to begin restoration.
    • Note: it is not recommended that you restore files directly to their original location, as you risk writing over existing files.

  8. The Task List window, which displays transfer progress, will open. This process could take several minutes while the TSM server locates your files.

  9. Click OK when the retrieval is complete.

  10. You will be returned to the Detailed Status Report window. If errors have occurred, the last error encountered will be displayed at the bottom of the Detailed Status Report window. Select View to inspect other error messages.

  11. Close the window and exit TSM.
  12. Locate the restored files on your computer to verify that they were restored properly.