Web Hosting Terms of Service

The following agreement describes the terms on which you may access and make use of the ‘build-your-own web service’ (hence known as the Service) at the University of Victoria which is accessed at web.uvic.ca or studentweb.uvic.ca. In order to become or continue to be a user of this Service, you must read and accept all of the terms and conditions of this agreement. If you do not agree to be bound by the terms of this agreement, or are found to be in violation of the terms of this agreement, you may not use nor access this Service.

The University of Victoria reserves the right to modify this agreement at any time, without prior notice, by posting amended terms for acceptance on this site. Your continued use of the Service indicates your acceptance of the amended Terms of Service.

The University of Victoria’s ‘build-your-own web service’ is provided to departments, active faculty, active staff and active students affiliated with the University. Use of this Service is subject to the following terms and conditions, rules, and guidelines.

University Policy

The use of the Service is governed by all applicable University policies, including but not limited to:

University Policy IM7200, Acceptable Use of Electronic Information Resources. This policy pertains to information technology services and to the resources these technologies make available in support of the university community.

University Policy IM7800, Information Security (and Associated Procedures). This policy defines the authorities, responsibilities, and accountabilities for Information Resources and Information Systems security.

Note: This service is not intended for the hosting of highly confidential data. Refer to IM7800 section 8.0 for information classification levels.  

University Policy IM7700, Records Management (and Associated Procedures). The purpose of this policy is to ensure that university Records are created, used, disposed of and preserved in a systematic manner, compliant with relevant legislation.

University Policy GV0235, Protection of Privacy (and Associated Procedures). This policy articulates how the university complies with the privacy components of the Freedom of Information and Protection of Privacy Act (FIPPA).

The University of Victoria reserves the right to suspend public access to, and/or decommission1 a site at its discretion if the content or use of the site violates the appropriate guidelines outlined in the above policies.

Copyright Obligations

The use of the Service is also governed by the Canadian Copyright Act and guidelines outlined by the University of Victoria Copyright Office. Nearly all text, images, audio, video and other information created by third parties, including material found on the Internet, are subject to copyright protection. When posting copyrighted content, you must comply with the various conditions imposed by the author/creator of the work. The University of Victoria Copyright Office provides resources, guidelines, policies, and workshops through their website. Any questions or concerns are to be directed to the Copyright Officer at copyright@uvic.ca.


The Service is available only to departments, active faculty, active staff and active students at the University of Victoria with an active NetLinkID. To be considered an active faculty, staff or student, you must be currently employed by or be registered in an academic program/classes at the University of Victoria. When you are no longer considered an active faculty member, active staff member or active student, access to your site and the contents will cease to be publicly accessible within 30 days. If you would like to migrate the content of your site to another service, we recommend you download your content prior to your departure from the University with a secure FTP client.

Access and Renewal

In order to use the Service, you must subscribe using the procedure outlined. Once subscribed, you must renew your subscription periodically (annually for faculty, staff and departments, and every academic term for students) for your site to remain active. You will receive email reminders near the end of the subscription period informing that your site is about to expire. Should you fail to renew within the time period provided, your site will be expired2.

Security Standards and Requirements

The use of the Service requires that your site conform to principals outlined in IM7800. In particular:

26.00 Users must:

  • Make a reasonable effort to become familiar and comply with this policy and its associated procedures, standards and guidelines;

The use of the Service is dependent on your site remaining secure and up-to-date. If your site uses any scripts (e.g. PHP, Perl) or applications (e.g. Drupal, WordPress, Joomla) it is your responsibility as the site owner to maintain current versions of script/application software, and to ensure patches for security vulnerabilities are applied immediately. Should the University inform the campus community of critical updates for various script/ application software, as a site owner you are required to make the specified updates. If your site is found to be hosting outdated, unpatched, or vulnerable software, the University of Victoria reserves the right to temporarily suspend public access to your site until updates are applied.

Backup and Recovery

Backup and Backups of the Service are conducted nightly with all file changes being kept for 30 days. Deleted files can be retrieved up to 130 days following deletion.

Any requests relating to restoring data are to be directed to the Computer Help Desk at helpdesk@uvic.ca.


The University of Victoria will endeavour to ensure that the ”build-your-own” web service is available 24 hours a day; however, access to this service may be suspended temporarily and without notice in circumstances of systems failure, maintenance and repair, or for reasons beyond the control of the University of Victoria. More information about computing issues and outages can be found through the University Systems Informed feed.

References and links to any website external to the University of Victoria must not be taken as an endorsement by the University. Content posted within the Service must not be taken as an endorsement by the University of Victoria


1 Decommissioning of a site results in the immediate suspension of public access, however, the site owner maintains the ability to access their web content via Secure FTP. A site owner is unable to reinstate public access to the site without University Systems' approval and involvement.

2 Expiry of a site results in the immediate suspension of public access in addition to the inability to access one's site content via Secure FTP. Site data will remain in the www and www-dev folers for a 30 day period, following which, the data will be removed. Should a client re-subscribe to the service within the 30 day period, their web space will be restored to the previous state.

Web Hosting Terms of Service v2.4 | Last updated: July 27, 2018