Information securityInformation security

Phishing is a common online scam designed to trick you into revealing sensitive personal information (e.g. passphrases, credit card numbers, your SIN) that is then used for fraud or identity theft. Phishing typically takes the form of an email message that appears to come from a trusted organization (e.g. your bank, the university), but is actually from the identity thieves. It is intentionally difficult to tell the difference between a legitimate message and a phishing message.

For tips on how to avoid phishing and how to protect your personal information, visit our phishing awareness training page and self-register for online training via CourseSpaces.

What protection is currently in place?

University Systems employs two methods to reduce spam on campus:

  • DNS Blacklist: a service that rejects all emails from computers known to generate spam.
  • SpamAssassin: a product running on the UVic mail server which checks all email received from off campus against a set of spam filtering rules.

By employing these methods, UVic manages to filter approximately 800,000 fraudulent emails per day, but unfortunately, some spam and junk emails may still end up in your mailbox. For information on email scams—including how to identify fraudulent emails—visit our spam filtering support page.

Who can use this service?

  • Faculty
  • Staff
  • Students

How do I request or access this service?

The above anti-spam protection methods are automatically provided.  If you are receiving a lot of phishing and junk emails, you can change your spam settings by visiting the NetLink administration page and clicking on the E-MAIL ANTI-SPAM link. Please be aware, however, that some legitimate emails may also be identified as spam if you enable spam blocking on your UVic account. You can disable the spam filter at any time by visiting the same link.

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week.

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Telephone: 250-721-7687
In person: Locations & hours