Remote access (VPN)

Internet and telephoneInternet and telephone

The UVic VPN service provides a secure communication back to the campus network. VPN servers employ encryption and other security measures to ensure that any data sent on the Internet will not be intercepted.

Who can use this service?

  • Faculty
  • Staff
  • Students

How do I request or access this service?

Faculty, staff, and students with a valid NetLink ID can download and run the UVic VPN client on their computers.

Cisco Anyconnect VPN Client - Supported Operating Systems

  • Microsoft-supported versions of Windows 10 for ARM64-based PCs
  • Windows 8, 8.1 and current Microsoft-supported Windows 10 x86 (32-bit) and X64 (64-bit)
  • MacOS 11.x, 10.15, 10.14 (only 64-bit is supported)
  • Linux Red Hat 8.2, 7.6 & Ubuntu 20.04 (LTS), 18.04 (LTS), and 16.04 (LTS) (only 64-bit is supported, all versions)
  • iOS: iPhone and iPad, iOS 10.0 or later
  • Android: version 4.0 and up

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Email:
Telephone: 250-721-7687
In person: Locations & hours