University Systems service catalogue

Help and supportHelp and support

Desktop Support Services

Desktop Support Services offers consultation and support services to selected faculties, centres, and administrative groups on campus. If your department has Desktop Support Services, contact your support personnel for computer support, including troubleshooting workstation and network problems, to installation of hardware and software.

Who can use this service?

How do I request or access this service?

To determine if your department has Desktop Support Services, visit the Desktop Support Services website. To place a work order, contact your support personnel directly or complete the online request form.

What is the cost for this service?

This service is provided free of charge for subscribing departments. For details, visit the Desktop Support Services website.

When is this service available?

Desktop Support Services personnel are available Monday to Friday, 8:30 a.m. to 4:30 p.m.

How do I get help with this service?

Contact your department's Desktop Support Services personnel. For emergencies or additional information, contact rdraper@uvic.ca.