University Systems service catalogue

Internet and telephoneInternet and telephone


Voice Messaging is available for most office telephones on the University campus. The University of Victoria has two types of voicemail messaging accounts.  Integrated email voicemail accounts (Unified Messaging) are available for many University of Victoria phone extensions that are linked to UVic Exchange email accounts.  Phone-only email accounts are available for phone extensions that are not attached to any UVic Exchange email accounts.

See related support for:

Integrated Voicemail (Unified Messaging)
Phone-only Voicemail

Who can use this service?

How do I request this service?

Requests for telephones should be directed through your department's administrative officer or office manager.  They will submit the request via email to

How do I access this service?

Dial 250-472-4444 to manage voicemail messages.

What is the cost for this service?

Please see our rates page for further information.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

If you have any questions or concerns, please contact your departmental support personnel or the Computer Help Desk: