Virtual event support

Audiovisual and multimediaMedia Services

Virtual Events are a way to have your event held online with participants taking part remotely via platforms like Zoom and Microsoft Teams. We are able to assist you with planning, hosting and delivering your event to a global or private audience on the web. These events can be by way of a webinar or live interactive format and can be small, medium or large.

Examples include:

  • Webinars with audience questions and answers,
  • Meetings of various sizes,
  • Concerts,
  • Educational workshops,
  • Public relations briefs,
  • How-to tutorials,
  • New product launches and product demonstrations,
  • Employee training sessions,
  • Breakout sessions and more.

We can assist you by:

  • Providing planning template documents to assist with organizing your event,
  • Providing a list of tips and tricks to ensure your event is a success, 
  • Assisting with the planning your event by leveraging our familiarity with the technologies and experience with supporting virtual events,
  • Assisting you with hosting the event itself,
  • Providing special Zoom licenses such as a Zoom Webinar 500 participant license, a Zoom Large Meeting 500 participant license or Zoom Large Meeting 1000 participant license.

Who can use this service?

  • Departments
  • Faculty
  • Staff

How do I request this service?

To request this service, complete a request for a Virtual Event.  We require a minimum of two weeks' notice prior to the start of your event.

What is the cost for this service?

Cost for this service may vary depending on your requirements and the size of your event. 

Please note we only take payment via FAST accounts. 

When is this service available?

The Media Services department is open Monday to Friday, 8:00 a.m. to 5:00 p.m. 

Requests outside our normal hours must be arranged in advance and require approval by Digital Learning Environment and Support leadership.

How do I get help with this service?

Complete a request for a Virtual Event.

If you have already submitted a request that was approved,  contact your University Systems virtual event coordinator.