Help and supportHelp and support

University Systems offers regularly scheduled classroom and online training for faculty, staff and students, as well as other self-directed training opportunities.  For information on how to register for classroom training sessions visit our Training page, or view available training videos listed under How-tos below.

Who can use this service?

  • Faculty
  • Staff
  • Students

How do I request or access this service?

Visit our help centre to access our training videos. You will need to login with your NetLink ID to view the videos. 

What is the cost for this service?

This service is provided free of charge.

When is this service available?

Training videos are available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Telephone: 250-721-7687
In person: Locations & hours