Zoom Video Conferencing Service

Audiovisual and multimediaMedia Services

 zoom logo

Zoom lets you have online real-time sessions with your colleagues. You can share your presentations or desktop, collaborate with others, conduct small group activities, use polling to ask questions and more, all from virtually any device.

An account is not required if you are simply joining a meeting.  If you would like to create and host an online meeting, you will require an account. Under our licensing, all users can set up, initiate, and run meetings.

Is this the right solution for you?

There are several centrally supported video conferencing services available to University members.  Each is best suited for different purposes. See our Video Conference Solutions Feature Comparison to help you select the right service for your needs.

Who can use this service?

  • Current Faculty
  • Current Staff
  • Current Students

Note:

Current Faculty and Staff includes: Current Employees (Faculty and Staff), Affiliates and Emeritus.

Current Students include:

New students when they first register in a UVic course. 

Students registered in a course in the current or future term, or are eligible to register.

They become ineligible when either:

  • they graduate, and are not enrolled in a second program that is ongoing
  • their student status is changed to inactive (this is done by the registrar in some situations)
  • they have not taken a course for several terms and have reached the "re-admit required" status.

Zoom accounts in the UVic tenant will be deleted when the client is no longer employed at UVic or are no longer a current student.

How do I request or access this service?

All current University of Victoria faculty, staff and students are automatically provisioned with access.

The service can be accessed by logging in with your primary Netlink ID at uvic.zoom.us

What is the cost for this service?

This service is provided at no cost for current faculty, staff, and students.

When is this service available?

This service is available to users with a primary NetLink ID from anywhere on the internet via a compatible web browser or through the desktop application. Users will be able to access the Service 24 hours a day, 7 days a week, except during regular scheduled maintenance or an unplanned outage. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

University Systems provides technical support for this service. Most questions can be answered by visiting our Zoom Support resources.  Additionally, you can contact the Computer Help Desk for assistance:

Media Services is currently hosting Zoom drop-in sessions on Mondays, Wednesdays and Fridays  11AM to Noon for you to raise any Zoom related issues you may have encountered.

To attend a Zoom drop-in session click on the meeting link here: Zoom Drop-in.

If you would like to arrange for a targeted training session for your administrative unit please email us at uvicav@uvic.ca.

Support for the Zoom Service as a pedagogical tool is provided by Technology Integrated Learning.  

App Marketplace

The Zoom App MarketPlace offers a vast number of Apps to enhance the Zoom functional experience. Installation must be approved by UVic Zoom administrators, and only a few have been pre-approved.

At this time no further Apps are being considered.