Role-based email address

Email and calendaringEmail and calendar

Role-based email addresses are UVic email addresses that can represent a group, role, department, or program.  These addresses are ideal for managing email in a shared-access or group environment, where group-members may change over time.  Each role-based email address will receive an email that is not limited to 8-characters in length.  For example, a role-based email address may take the form 

Each role-based email address is an Exchange email and calendaring account and can be used and accessed using the methods available to email and calendaring for faculty and staff.  Each account can be accessed by a number of different users, each using their primary NetLink ID and passphrase. The accounts with access to the role-based email address are specified when creating the role-based email address.

A role-based email is not able to login to other UVic services such as FAST, Banner, wireless networks, computer labs, or SharePoint.  It can only be used for email and calendaring.

Who can use this service?

  • Departments
  • Faculty
  • Staff
  • Researchers

How do I access this service?

To request a role-based email account, complete the online form.

Role-based email accounts are accessed using the same methods available to email and calendaring for faculty and staff. Note that the username and passphrase required to access a role-based email account is your own primary NetLink ID and passphrase.

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Telephone: 250-721-7687
In person: Locations & hours

If your department has Desktop Support Services, contact your departmental personnel.