Contact University Systems
The University Systems Computer Help Desk is your primary point of contact for computing service and support at the University of Victoria. Contact us by completing the online service request form below or by
- Email: helpdesk@uvic.ca
- Mon. to Friday, 8:00 a.m. to 10:00 p.m.
- Weekends, 10:00 a.m. to 10:00 p.m.
- Stat holidays, 10:00 a.m. to 6:00 p.m.
- Telephone: 250-721-7687 (Toll Free North America: 1-844-721-7687)
- Monday to Friday, 8:00 a.m. to 10:00 p.m.
- Weekends, 10:00 a.m. to 10:00 p.m.
- Stat holidays, 10:00 a.m. to 6:00 p.m.
- Twitter: @uvichelpdesk
- Answered Monday to Friday, 8:00 a.m. to 4:30 p.m.
To report a major network emergency outside of operational hours, call 250-721-7687 for instructions.
Please tell us about the issue that you require assistance with.
Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.
Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.
UVic Online Systems
UVic Online Systems (UVON) |
Related departments: | University Systems |
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| Group/Position | Name | Telephone | Office | |
|---|---|---|---|---|
| Director | Garry Sagert | 250-721-7692 | CLE C040b | gsagert@uvic.ca |
| Administrative Assistant | Lotte van den Dam | 250-472-5677 | CLE C026 | lvddam@uvic.ca |
Development Services |
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| Associate Director, Development Services | Vacant | 250-472-5329 | ||
| Team Lead: Enterprise Systems | Devin Arnold | CLE A115 | darnold@uvic.ca | |
| Team Lead: Administrative Applications, Integrations and Reporting | Chris Clausen | 250-472-4836 | CLE C037 | cclausen@uvic.ca |
| Team Lead: Identity and Access Management | Justin McRae | 250-472-5120 | CLE C023 | justin.mcrae@uvic.ca |
| Team Lead: Front End User Experience | Amos Rowsell | 250-721-6321 | CLE C030 | arowsell@uvic.ca |
Production and Technical Support |
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| Associate Director, Production and Technical Support | Scott Thompson | 250-721-7679 | CLE C017 | srt@uvic.ca |
| Team Lead, Senior Database Architect | Corey Gibbings | 250-472-4758 | CLE C014d | gibbings@uvic.ca |
| Team Lead, Applications & Identity Operations | Logan Northcote | 250-721-7669 | CLE C034 | lan@uvic.ca |