IT support & services
University Systems is here to support the UVic community with information technology, services and systems. We provide IT services to anyone studying, working or doing research at UVic.
Request IT support
Contact us for help with your UVic account, online tools, IT systems or your UVic device.
We’re open from 8am–11pm weekdays, 10am–10pm weekends and 10am–6pm on holidays.
Notices
Institutional data reporting migration to Power BI
January 12, 2026
UVic’s institutional data reporting has transitioned from SAS to Power BI as of January 12th. This change is part of our broader strategy to modernise tools, improve accessibility, and...
Banner maintenance scheduled for June 1, 2025
December 20, 2025
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, June 1, 2025, from 9:30 am until 6:00 pm to perform planned...
Update to Zoom default settings
December 16, 2025
As of December 22nd, 2025, the following settings will become default for UVic Zoom accounts when setting up new meetings and webinars:Authentication will be enabled by default. This means that...
M365 Copilot license launch
December 3, 2025
The launch of M365 Copilot licenses has been rescheduled to May 2026. We believe it is important to ensure that the transition to Copilot is accompanied by robust data protection measures to...
Banner maintenance scheduled for November 23, 2025
November 19, 2025
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, November 23rd, 2025, from 9:30 am until 6:00 pm to perform...
Arbutus cloud
Arbutus, Canada’s largest cloud computing site for academic research, is expanding thanks to a $16.4 million infrastructure grant.
Co-op opportunities
University Systems hires up to 12 co-op students each term with opportunities in technical support, software development, network operations, and more.
More services
AV services
Audiovisual and Media Services provides audiovisual (AV) technology and event support on campus.
Computer labs
University Systems provides general use computer labs for drop-in and classes.
Information security
UVic's Office of Information Security is committed to keeping UVic students, employees, and researchers personal and research data safe and secure.
Netlink ID
Your NetLink ID is your personal username and passphrase that you’ll use throughout your time at UVic.
Research Computing Services
Advanced research computing (ARC) services and infrastructure to UVic researchers across all disciplines.
Workshops and events
Territory acknowledgement
We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.