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IT support & services

University Systems is here to support the UVic community with information technology, services and systems. We provide IT services to anyone studying, working or doing research at UVic.

Request IT support

Contact us for help with your UVic account, online tools, IT systems or your UVic device.

We’re open from 8am–10pm weekdays, 10am–10pm weekends and 10am–6pm on holidays.

Notices

Banner maintenance scheduled for June 1, 2025

May 26, 2025

The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, June 1, 2025, from 9:30 am until 6:00 pm to perform planned...

New University Systems Website

May 5, 2025

On the evening of May 5th 2025, University Systems launched a new website. The new site is built from the ground up for all users, with a focus on accessibility, plain language, and ease of...

Restricting use of DeepSeek at UVic

May 1, 2025

DeepSeek is a Chinese artificial intelligence (AI) company that specializes in open-source large language models. It recently launched a free AI-powered chatbot which has gained significant attention.

Role-based email changes

December 19, 2024

We're upgrading all employee email accounts from Exchange 2016 to Exchange Online. This update will help us maintain the technical currency of UVic's email service. It also adds better Microsoft...

View notices and status updates
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Arbutus cloud

Arbutus, Canada’s largest cloud computing site for academic research, is expanding thanks to a $16.4 million infrastructure grant.

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Co-op opportunities

University Systems hires up to 12 co-op students each term with opportunities in technical support, software development, network operations, and more.

More services

AV services

Audiovisual and Media Services provides audiovisual (AV) technology and event support on campus.

Computer labs

University Systems provides general use computer labs for drop-in and classes.

Information security

UVic's Office of Information Security is committed to keeping UVic students, employees, and researchers personal and research data safe and secure.

Netlink ID

Your NetLink ID is your personal username and passphrase that you’ll use throughout your time at UVic.

Research Computing Services

Advanced research computing (ARC) services and infrastructure to UVic researchers across all disciplines.

View the complete service catalogue

Workshops and events

Territory acknowledgement

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and W̱SÁNEĆ Peoples whose historical relationships with the land continue to this day.

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