Contact University Systems
The University Systems Computer Help Desk is your primary point of contact for computing service and support at the University of Victoria. Contact us by completing the online service request form below or by
- Email: helpdesk@uvic.ca
- Mon. to Friday, 8:00 a.m. to 10:00 p.m.
- Weekends, 10:00 a.m. to 10:00 p.m.
- Stat holidays, 10:00 a.m. to 6:00 p.m.
- Telephone: 250-721-7687 (Toll Free North America: 1-844-721-7687)
- Monday to Friday, 8:00 a.m. to 10:00 p.m.
- Weekends, 10:00 a.m. to 10:00 p.m.
- Stat holidays, 10:00 a.m. to 6:00 p.m.
- Twitter: @uvichelpdesk
- Answered Monday to Friday, 8:00 a.m. to 4:30 p.m.
To report a major network emergency outside of operational hours, call 250-721-7687 for instructions.
Please tell us about the issue that you require assistance with.
Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.
Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.
Academic Services & Administrative Services
Academic Services & Administrative Services (ACSV) |
Related departments: | University Systems , Computing Services , Network Services , UVic Online |
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| Group/Position | Name | Telephone | Office | |
|---|---|---|---|---|
| Acting Senior Director, Academic & Admin Services | David Street | 250-853-3191 | CLE A111a | dstreet@uvic.ca |
| Acting Chief Information Security Officer | Eric van Wiltenburg | 250-472-5204 | CLE A008 | vanwilt@uvic.ca |
| Assistant to Senior Director | Lotte van den Dam | 250-472-5677 | CLE C026 | lvddam@uvic.ca |
| Associate Director, Client Technologies | Lance Grant | 250-721-6399 | CLE A019 | lancelot@uvic.ca |
| Associate Director, Desktop Support Services | David Street | 250-853-3191 | CLE A111a | dstreet@uvic.ca |
| Associate Director, Service Management | Marcus Greenshields | 250-721-7228 | CLE A107a | mgreens@uvic.ca |
| Associate Director, Information Security Office | Eric van Wiltenburg | 250-472-5204 | CLE A008 | vanwilt@uvic.ca |
Computer Help Desk |
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| Computer Help Desk | 250-721-7687 | CLE A005 | helpdesk@uvic.ca | |
| Computer-Assisted Language Learning Facility | 250-721-8959 | CLE A041 | ||
| CLE Student Comp Facility (Upper) | 250-721-7684 | CLE A111 | ||
| CLE Student Comp Facility (Lower) | 250-721-6145 | CLE A015 | ||
| BEC Student Comp Facility | 250-721-8910 | BEC 165 | ||
| HSD Student Comp Facility | 250-721-6392 | HSD A140 | ||
Technology Solutions Centre (TSC) |
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| Technology Solutions Centre | 250-853-3572 | CLE C143 | tsc@uvic.ca | |
| Acting Chief Information Security Officer | Eric van Wiltenburg | 250-472-5204 | CLE A008 | vanwilt@uvic.ca |