Contact University Systems

A Computer Help Desk consultant providing assistance with a laptop.
A Computer Help Desk consultant providing assistance with a laptop.

University Systems is your point of contact for IT services and support at the University of Victoria. Contact us by completing the online service request form below or by:

  • Email: helpdesk@uvic.ca
  • Telephone: 250-721-7687 (Toll Free North America: 1-844-721-7687)

Visit us in-person

  • The Main Computer Help Desk in Clearihue A037
    • Monday through Friday - 8am to 6pm
  • The Technology Solutions Centre in Clearihue C143
    • Monday through Friday - 9am to 4pm
  • Or one of our Computer lab locations in Clearihue, the Business & Economics building, or Human & Social Development building.

Please tell us about the issue that you require assistance with.

Your name (*)
Email address (*)
Phone number
UVic status &
department
Building
Room
Issue summary (*)
Message (*)Please describe in detail your question/problem.
Include the text of any relevant error messages.

Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.

Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.

Academic Services & Administrative Services

Academic Services & Administrative Services (ACSV)

Related departments: University Systems , Computing Services , Network Services , UVic Online
Contact:
Academic Services & Administrative Services
University of Victoria
Clearihue Building
Academic Services & Administrative Services
University Systems
University of Victoria
3800 Finnerty Road
Clearihue Loading Ramp Rm. C070
Victoria, BC
V8W 2Y2
Canada
Academic Services & Administrative Services
University Systems
University of Victoria
PO Box 1700
STN CSC
Victoria, BC
V8W 2Y2
Canada
On internet:
Group/Position Name Telephone Office E-mail
Acting Senior Director, Academic & Admin Services David Street 250-853-3191 CLE A111a dstreet@uvic.ca
Acting Chief Information Security Officer Eric van Wiltenburg 250-472-5204 CLE A008 vanwilt@uvic.ca
Assistant to Senior Director Vacant 250-472-5677 CLE C026 systems@uvic.ca
Associate Director, Client Technologies Lance Grant 250-721-6399 CLE A019 lancelot@uvic.ca
Associate Director, Desktop Support Services David Street 250-853-3191 CLE A111a dstreet@uvic.ca
Associate Director, Service Management Marcus Greenshields 250-721-7228 CLE A107a mgreens@uvic.ca
Associate Director, Information Security Office Eric van Wiltenburg 250-472-5204 CLE A008 vanwilt@uvic.ca

Computer Help Desk

Computer Help Desk 250-721-7687 CLE A005 helpdesk@uvic.ca
Computer-Assisted Language Learning Facility 250-721-8959 CLE A041
CLE Student Comp Facility (Upper) 250-721-7684 CLE A111
CLE Student Comp Facility (Lower) 250-721-6145 CLE A015
BEC Student Comp Facility 250-721-8910 BEC 165
HSD Student Comp Facility 250-721-6392 HSD A140

Technology Solutions Centre (TSC)

Technology Solutions Centre 250-853-3572 CLE C143 tsc@uvic.ca
Acting Chief Information Security Officer Eric van Wiltenburg 250-472-5204 CLE A008 vanwilt@uvic.ca