Contact University Systems
University Systems is your point of contact for IT services and support at the University of Victoria. Contact us by completing the online service request form below or by:
- Email: helpdesk@uvic.ca
- Telephone: 250-721-7687 (Toll Free North America: 1-844-721-7687)
Visit us in-person
- The Main Computer Help Desk in Clearihue A037
- Monday through Friday - 8am to 6pm
- The Technology Solutions Centre in Clearihue C143
- Monday through Friday - 9am to 4pm
- Or one of our Computer lab locations in Clearihue, the Business & Economics building, or Human & Social Development building.
Please tell us about the issue that you require assistance with.
Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.
Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.
University Systems
University Systems (SYST) |
Related departments: | Computing Services , IT Support & Client Services , Network Services , UVic Online , Digital Learning Env & Support |
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Computer Help Desk:
250-721-7687 |
| Group/Position | Name | Telephone | Office | |
|---|---|---|---|---|
| Computer Help Desk | 250-721-7687 | CLE A037 | helpdesk@uvic.ca | |
| Toll Free for Help Desk: 1-844-721-7687 | ||||
Technology Solutions Centre (TSC) |
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| Technology Solutions Centre (TSC) | 250-853-3572 | CLE C143 | tsc@uvic.ca | |
UNIVERSITY SYSTEMS |
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| AVP University Systems & Chief Information Officer | Wency Lum | 250-721-7649 | CLE C026c | wencylum@uvic.ca |
| Assistant to the AVP | Sinead Mitton | 250-721-8208 | CLE C026 | smitton@uvic.ca |
| Manager, Administration & Financial Operations | Christine Fletch | 250-721-7646 | CLE C026d | christinefletch@uvic.ca |
| Finance Clerk | Ivan Garcimartin Carmona | 250-472-5777 | CLE C026 | igarcimartincarmona@uvic.ca |
| Systems Clerk | Siobhan Scanlan | 250-721-8727 | CLE C026 | scscanla@uvic.ca |
| Systems Clerk | CLE C026 | |||
| FAX | 250-721-8778 | CLE C026 | ||
| Director, IT Support & Client Services | David Street | 250-853-3191 | CLE A111a | dstreet@uvic.ca |
| Acting Chief Information Security Officer | Eric van Wiltenburg | 250-472-5204 | CLE A008 | vanwilt@uvic.ca |
| Director, Infrastructure Services | Ron Kozsan | 250-472-4825 | CLE C139 | rkozsan@uvic.ca |
| Senior Director, UVic Online Services | Garry Sagert | 250-721-7692 | CLE C026b | gsagert@uvic.ca |
| Director, Digital Learning Environment & Support | Marcus Greenshields | 250-721-7228 | CLE A107a | mgreens@uvic.ca |
| Director, Research and Computing Services | Ryan Enge | 250-472-5447 | CLE D071 | renge@uvic.ca |