Crisis & emergency supports
When things get hard, know that you’re not alone. There are many supports and resources at UVic and in our community.
24-hour & crisis supports
Report an emergency
To report an emergency or assault, call 9-1-1 first, then contact Campus Security at 250-721-7599.Service | Phone |
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Campus security (available 24 hours a day)
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250-721-7599 |
Vancouver Island Crisis Line (available 24 hours a day)
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1‑888‑494‑3888 (toll-free within Canada) |
Crisis Response, Community-Led Team (available daily 7:30 a.m. - 12:30 a.m.)
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250-818-2454 |
Poison Control Centre/BC Drug & Poison Information Centre
|
1-800-567-8911 (toll-free) 604-682-5050 |
VSAC Sexual Assault Response Team
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1‑888‑494‑3888 (toll-free within Canada) Request to speak to a VSAC Sexual Assault Support Worker in Victoria |
|
1-800-588-8717 (toll-free) 250-723-4050 |
|
1-877-330-6466 |
Employee & Family Assistance Program
The confidential employee and family assistance program includes professional counselling, information and referral services. If you are experiencing an emergency or crisis, EFAP can also provide immediate counselling services.
Tel: 1-844-880-9142
Equity & Human Rights (EQHR)
Equity & Human Rights leads efforts at UVic to promote equity, fairness and inclusion in both employment and education. EQHR supports the university community by offering resources and response options for those affected by discrimination, harassment or sexualized violence. Services include voluntary resolution processes, human rights complaint investigations and educational programming.
UVic Sexualized Violence Resource Office
Located within EQHR, the Sexualized Violence Resource Office provides confidential, compassionate and non-judgmental support to any UVic community member impacted by sexualized violence. The office is the place to make a disclosure and seek a range of services, including personalized advice, education, coaching and referrals to additional support resources.
Human Resources
If you're experiencing health-related issues that make it difficult to work or to return to work, HR's Work Life Consultants are a great support. They are a resource for liaising with the medical community, interpreting medical information, ensuring appropriate accommodations and more.
Plus, managers can reach out to their assigned HR Consultant for help with understanding HR policies, interpreting collective agreements, coaching and more.
UVic employee unions & associations
Community resources
Provides emergency shelters and transitional housing, as well as access to stabilizing services.
Emergency shelters
Next Steps
2317 Dowler Pl
250-381-2159
Rock Bay Landing
535 Ellice St.
250-383-1951
Sandy Merriman House (for women)
101-749 Pandora Ave
250-480-1408
A listing of meals and food banks available in the Greater Victoria Area.
Legal advocacy, support with income assistance, disability matters, residential tenancy disputes, employment standards complaints
foundrybc.ca/victoria
250-383-3552
Wellness resources for people ages 12-24, including physical and mental health care, gender affirming care, substance use supports, social services, peer support.
Connects BIPOC individuals with a BIPOC therapist in their community.
Mental health and supportive counselling for adults and youth
citizenscounselling.com
250-384-9934
Affordable, accessible counselling to adult residents of Greater Victoria.
Counselling supports for individuals, couples and family.
Building connection and community, providing access to healthcare and community resources.
Support for all Indigenous people living in southern Vancouver Island. Mental health & addictions counselling, mental health liaison, physical health support, family programming
Counselling supports for women and all transgender survivors of sexual assault and childhood sexual abuse.
transitionhouse.net
250-385-6611
Support and information for women who are either experiencing abuse or have experienced abuse in the past.
Outreach, harm reduction and education services for people in the sex industry.
Supports and resources for men*: Cis, Gay, Bisexual, Trans, Non-Binary, 2spirit, gender fluid+ who have experienced emotional, physical or sexual trauma.
Supports and programs for people with disabilities to increase independent living and integration in all aspects of community.
Free and confidential drug checking to determine a sample's main active ingredients, fillers, unexpected drugs and the presence of fentanyl.