Be curious
To be interested and open-minded when it comes to listening to and/or interacting with others.
Example for colleagues
Ask colleagues to share more about their approach, opinion, or instruction in a non-adversarial way. Seek to understand what might be informing their stance. Look for the potential merit in their approach.
Example for those who lead
Ask an employee who has been less engaged at work what is going on for them. Ask what they might need, and how you can support them.
