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Book an appointment

You can book an appointment to meet with a counsellor, nurse, physician or spiritual care provider at Student Wellness.

Not sure what type of appointment you need? We can help you figure it out. Book a wellness consultation or just give us a call. Same-day and pre-booked appointments are available.

Book an appointment by phone: 250-721-8563

Phones are answered 8:30am-3:00pm on Monday, Tuesday, Thursday, Friday. Phones lines are closed daily between 12:00pm-1:00pm. On Wednesdays, phones are answered from 10:00am-3:00pm. We are closed on statutory holidays.

Book an appointment in person

Online booking requests are for physician and nurse appointments only. This service is available for students who have been seen before at the Student Wellness Centre – Health Services. Appointments are offered to currently registered UVic Students only (Undergraduate & Graduate courses). We do not book virtual/video and phone appointments for students who are outside of B.C.

If your concern is related to the list below, please call us at 250-721-8563 or come in person to the Student Wellness Centre.

  • symptoms of respiratory illness
  • mental health concern(s), Eating Disorders & ADHD
  • injury related to ICBC or Work Safe
  • IUD insertion, PAP test, or any other procedure.
  • Medical documentation and forms

Prescription refill appointments are available only if:

  • You received the prescription from a Student Wellness physician before
  • You have been taking this medication(s) for more than 6 months
  • Your prescription does not require any changes
  • You have no more than 2 prescriptions to refill

For online booking, all students will be required to sign in with their Netlink ID before being redirected to the Medeo site. Please note that if your health concern does not meet appointment criteria, your online booking request will be declined and you will be asked to call Student Wellness to book an appointment.

Book an appointment online

Student Wellness Centre

The Student Wellness Centre is located in the Health and Wellness Building.

Call the Student Wellness Centre

250-721-8563

Student Wellness Centre hours

Office hours:
Monday, Tuesday, Thursday, Friday: 8:30 am–4:30 pm (closed 12-1 pm)
Wednesday: 10 am–4:30 pm (closed 12-1 pm)

Phone hours:
Monday, Tuesday, Thursday, Friday: 8:30 am–3 pm (closed 12 pm-1 pm)
Wednesday: 10 am–3 pm (closed 12 pm-1 pm)

Multifaith Centre

The Multifaith Centre is located next to Finnerty Gardens.

Call the Multifaith Centre

Multifaith Centre office: 250-721-8338
Monday–Thursday: 8:30 am–2:30 pm
Friday: 8:30 am–12:00 pm

Our services

Counsellors can help you make positive changes in your thinking and behaviour to improve your mental health and well-being. Your counsellor can work with you to explore concerns (e.g., stress, anxiety, depression, loneliness), gain insight and learn new coping strategies.

Nurses provide integrated, holistic healthcare and can work with you to establish wellness goals. They are available to provide information and support in a variety of areas including physical health conditions, mental health concerns and general well-being.

Physicians support your physical and mental health. They can assist with exploring and addressing underlying medical or psychiatric conditions and are available to help with time-sensitive or unexpected health concerns. Treatment plans may include non-pharmacological therapies as well as medication management.

Spiritual Care Providers provide emotional, social and spiritual support regardless of your religion, or lack thereof. Working with a spiritual care provider may be a good fit if you are looking to make sense of the world, exploring life’s big questions, or just looking for a non-judgemental space to discuss any topic.

Eligibility

Current students

All UVic students currently enrolled in a degree program are eligible to access services from the Student Wellness team. If your enrolment status changes during the term, please contact us to discuss your support options.

Recent graduates

We'll help graduating UVic students transition your health records to an external care provider.

Dependents of UVic students

Unfortunately, we cannot provide care for dependents of UVic students. 

Wellness consultations

If you're unsure where to start, or what type of care you need, you can book a consultation with a counsellor or nurse.

A wellness consultation involves an initial 30-45 minute meeting with a counsellor or a nurse. The counsellor or nurse will gather some background history, discuss your goals and work collaboratively to connect you with the service that fits your needs.

After completing a wellness consultation, your provider may refer you to a specific service or provider within or outside of the Student Wellness Centre. This could include a counsellor, nurse, physician, specialist referral, spiritual care provider, Indigenous counsellor or other resource.

Before your first appointment

With a doctor or nurse

For your first appointment, make sure you bring:

  • your BC Services Care Card or other provincial health care card if you have one
  • guard.me insurance e-card for international students if you have it
  • your OneCard
  • your vaccination history if you have it
  • any other relevant medical documents

With a counsellor

Before you come to your first appointment, spend some time thinking about your goals and what you would like to work on in the session. It’s okay if you don’t know what you want to work on. Your counsellor can help you figure it out.

Sample goals:

  • learn new ways to cope with anxiety
  • improve my communication in dating relationships
  • explore meaningful career paths

With a spiritual care provider

Before you come to your first appointment, spend some time thinking about what you would like to talk about . Your spiritual care provider can help guide the conversation if you're not sure where to start.

Sample areas of conversation:

  • achieving meaning and purpose in life
  • achieving a sense of belonging
  • managing feelings of grief/loss
  • missing family and friends

Arriving for your appointment

When you arrive you’ll be greeted by our friendly and knowledgeable Student Welcome Team. They can answer any questions you might have.

Our intake forms have space for you to let us know your name, pronouns and gender identity. Our team will use the name and pronouns you provide. Offering this information is always your choice.

Your appointments with our counsellors, doctors and nurses and spiritual care providers will be private and confidential.

Cancelling your appointment

To cancel an appointment, please call 250-721-8563 or email us.

No shows and late cancellations made with less than 24 hours notice may be subject to a fee.