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Info for parents & families

Many students experience significant developmental change when they’re at university. They might take this time to explore their values and identity. This can be a stressful experience, especially for students in the 18-25 age range.

How you can help

If you’re concerned about someone studying at UVic, there are things you can do to help.

  • Familiarize yourself with campus resources. You can also encourage your student to use these services.
  • Stay in touch. Keep in contact and ask your student what they need from you. If you’re unsure about what to do, it's okay to ask them what they think could help in that moment.
  • Be a good listener. Parents and families can often play a key role in helping students to explore options and find their own solutions. Check in regularly and actively listen to what they are saying.
  • Remind them that they are not alone.
  • Be supportive. Be as positive and encouraging as possible while helping them to make their own decisions.
  • Set reasonable expectations about academics. Students often struggle with academics in university.
  • Support your student by avoiding unrealistic expectations. It can also be helpful to encourage them to seek out academic assistance.


UVic has strict policies we adhere to so we can ensure confidentiality and protect students’ privacy. You should speak to your student to find out what they feel comfortable sharing with you.

UVic’s Protection of Privacy Policy

Under the Freedom of Information and Protection of Privacy Act (FOIPPA), UVic cannot release personal or academic information without consent. Under FOIPPA, the student’s privacy is protected by ensuring personal information is not disclosed without consent, unless compelling circumstances exist where consent is not possible.

A student’s access to resources at the UVic Student Wellness Centre is also private. Students can be assured that the information they share is confidential, unless we believe harm to self or others may occur.

UVic will only share information with someone else if the student has given their consent in writing. Students can do this by setting up a proxy.

In urgent circumstances where a student can't provide consent, the university may disclose personal information as authorized by FOIPPA. These circumstances may include emergencies, extreme emotional distress, injury, interpersonal conflicts and other circumstances of this nature.

Support for students who are parents or have dependents

It can be tricky to balance family life and your studies. If you’re struggling, it might help to talk to a counsellor or find community through our groups and workshops.

UVic also offers child care services.