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SupportConnect is a free, confidential mental health support service for UVic students. Get connected with qualified counsellors, anytime, anywhere.

SupportConnect offers short-term solution-focused counselling with the same counsellor. You and your counsellor will work together through a set of sessions to assist you in moving forward.

SupportConnect is available 24/7 by phone and online. They also offer video and in-person counselling options. You can reach out for any reason, big or small.

Ways to get help

By phone

When you call the toll-free number, a qualified counsellor will respond to your request. You can call SupportConnect anytime, from anywhere you are.

Toll-free (calls from North America): 1-844-773-1427
International collect calls: 1-250-999-7621

On the website

Download the app

Downloading the free Student Support App is quick and easy!

Search TELUS Health Student Support on either the Apple App Store or Google Play Store and download the app. Complete your profile so you can browse health and wellness resources on the go, start a live chat or call with a counsellor – anytime, anywhere!

The University of Victoria will be collecting your personal information for the purposes of providing SupportConnect services. This information is collected under s. 26(c) of the Freedom of Information and Protection of Privacy Act. If you have any questions or concerns about how your personal information is handled please contact


Do you have feedback for SupportConnect? Fill out our feedback form to share your thoughts on your SupportConnect experience.