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Emergency & 24/7 contacts

If you need immediate help, contact:

911 or Campus Security or call at: 250-721-7599

SupportConnect 24/7 help

By phone

When you call the toll-free number, a qualified counsellor will respond to your request. You can call SupportConnect anytime, from anywhere you are.

Toll-free (calls from North America): 1-844-773-1427
International collect calls: 1-250-999-7621

On the website

Download the app

Downloading the free Student Support App is quick and easy!

Search TELUS Health Student Support on either the Apple App Store or Google Play Store and download the app. Complete your profile so you can browse health and wellness resources on the go, start a live chat or call with a counsellor – anytime, anywhere!

Additional contacts

Vancouver Island Crisis Line or call 1-888-494-3888

Poison Control Centre or call 1-800-567-8911

Health Link BC or call 811


Native Youth Crisis Hotline 1-877-209-1266

KUU-US Crisis Line Society Toll-free: 1-800-588-8717