University Systems help centre

A predefined group of end points that will announce a live audio stream or a previously recorded message.

140 devices at one time.

The ability to broadcast to a recipient group is restricted by role.

Yes, message such as building closing messages can be recorded and broadcast according to a set schedule hourly, daily, weekly, etc.

Bills may be viewed online at https://charges.voice.uvic.ca. Authority for viewing telephone charge information is aligned with the accounting information in FAST. This means only those with FAST access for specific accounts can see telephone charges billed to those accounts.

Please send an email to netadmin@uvic.ca with "Billing Inquiry" in the subject line.

Please refer to the Ongoing telephone (VoIP) Service rates.

No. IP Speakers and Telephone sets are the property of the department or group that purchased them. Clients are responsible for any costs associated with repair or replacement of their speaker or telephone equipment. All VoIP telephones come with a warranty; email netadmin@uvic.ca for more information on telephone or IP Speaker repairs. Visit the Technology Solutions Centre to obtain a new IP Speaker or telephone or to read more about the replacement policy.

Email your inquiry or request to netadmin@uvic.ca.

Ask your departmental telephone administrator to send a request to netadmin@uvic.ca with the following information:

• Description of the required change.
• What FAST code will be charged?
• The departmental telephone administrator contact information (includes name, telephone number).

Visit the Technology Solutions Centre for information on IP Speakers and telephone handset models, pricing, and ordering.

No. The speaker must to be on the Informacast supported list https://www.singlewire.com/s_endpoints.html.