University Systems help centre
If you are new to Exchange, read through our ECS quick reference document for important information.
To get started with learning more about our supported applications and to obtain in-depth knowledge of Exchange's capabilities, we recommend that you take some time to explore this site and read through some of the support and training documents. We are now pleased to offer you a choice of multimedia and print-ready tutorials about our supported applications.
We also continue to offer advice, tutoring, and support for Exchange users. If you would like to schedule a tutorial, please contact ecstrain@uvic.ca. Contact the Computer Help Desk for all other support inquiries.
Quick reference
Configure
Learning
How-tos
- Add national holidays: Entourage 2004 and 2008
- Add national holidays: Outlook 2003 and 2007
- Add national holidays: Outlook 2010
- Add national holidays: Outlook 2011 for Mac
- Cancel meeting request: Entourage 2008
- Cancel meeting request: Outlook 2003
- Cancel meeting request: Outlook 2007
- Cancel meeting request: Outlook 2010
- Cancel meeting request: Outlook 2011 for Mac
- Change meeting request: Entourage 2008
- Change meeting request: Outlook 2003
- Change meeting request: Outlook 2007
- Change meeting request: Outlook 2010
- Change meeting request: Outlook 2011 for Mac
- Change your email account display name
- Check your delegates
- Configure your calendar: Outlook 2007
- Control a resource account: Outlook Web Access
- Create custom calendar view: Outlook 2007
- Create custom calendar view: Outlook 2010
- Custom calendar view: Entourage 2004 and 2008
- Custom calendar view: Outlook 2003
- Customize calendar views: Outlook 2007
- Customize calendar views: Outlook 2010
- Customize Outlook Today: Outlook 2007
- Customize Outlook Today: Outlook 2010
- Customize your calendar: Outlook 2010
- Default calendar views: Entourage 2004 and 2008
- Delegate access: Entourage 2004 and 2008
- Delegate access: Outlook 2003
- Delegate access: Outlook 2007
- Delegate access: Outlook 2010
- Disable Out of Office Assistant: Outlook 2003
- Disable Out of Office Assistant: Outlook 2007
- Disable Out of Office Assistant: Outlook 2010
- Disable Out of Office Assistant: Outlook 2011 for Mac
- Disable Out of Office Assistant: Outlook Web Access
- Filter invitation responses: Outlook 2007
- Filter invitation responses: Outlook 2010
- Filter invitation responses with comments: Outlook 2007
- Filter meeting updates: Outlook 2007
- Filter meeting updates: Outlook 2010
- Filter meeting updates marked as low importance: Outlook 2010
- Global Address List: Entourage 2004 and 2008
- Global Address List: Outlook 2003 and 2007
- Global Address List: Outlook 2010
- Global Address List: Outlook 2011 for Mac
- Import an iCal calendar: Entourage 2004 and 2008
- Import an iCal calendar: Outlook 2003 and 2007
- Import an iCal calendar: Outlook 2011 for Mac
- Modify calendar view: Outlook 2003
- Modify calendar view: Outlook 2007
- Modify calendar view: Outlook 2010
- Open a shared calendar: Outlook 2003 and 2007
- Open a shared calendar: Outlook 2010
- Open delegated folder: Outlook 2007
- Open delegated folder: Outlook 2010
- Open delegated folder: Outlook 2011 for Mac
- Open shared/delegated folder: Entourage 2004 and 2008
- Open shared calendar: Outlook 2011 for Mac
- Organize calendar: Outlook 2003 and 2007
- Organize calendar: Outlook 2010
- Print calendar: Entourage 2004 and 2008
- Print calendar: Outlook 2003 and 2007
- Print calendar: Outlook 2010
- Print calendar: Outlook 2011 for Mac
- Provisioning of email accounts for employees
- Recover deleted mail items: Outlook 2003 and 2007
- Recover deleted mail items: Outlook 2010
- Recover deleted mail items: Outlook Web Access
- Redirect meeting-related messages: Outlook Web Access
- Respond to a meeting request: Entourage 2008
- Respond to a meeting request: Outlook 2003
- Respond to a meeting request: Outlook 2007
- Respond to a meeting request: Outlook 2010
- Respond to a meeting request: Outlook 2011 for Mac
- Search calendar: Outlook 2003
- Search calendar: Outlook 2007
- Search calendar: Outlook 2010
- Share calendar: Entourage 2004 and 2008
- Share calendar: Outlook 2003
- Share calendar: Outlook 2007
- Share calendar: Outlook 2010
- Share calendar: Outlook 2011 for Mac
- Sharing calendar information
Setups
- Activate Out of Office Assistant: Outlook 2003
- Activate Out of Office Assistant: Outlook 2007
- Activate Out of Office Assistant: Outlook 2010
- Activate Out of Office Assistant: Outlook 2011 for Mac
- Activate Out of Office Assistant: Outlook Web Access
- Activate Out of Office Reply: Entourage 2008
- Configure Exchange: Android devices
- Configure Exchange: Entourage 2004
- Configure Exchange: Entourage 2008
- Configure Exchange: Eudora
- Configure Exchange: iPhone and iPad
- Configure Exchange: Mac Mail
- Configure Exchange: Mozilla Thunderbird
- Configure Exchange: Outlook 2003 and 2007
- Configure Exchange: Outlook 2010
- Configure Exchange: Outlook 2011 for Mac
- Configure Exchange: Outlook Express
- Configure Exchange: tested but unsupported applications
- Configure Exchange: Windows Mail
- Configure Exchange: Windows Mobile device
- Create a group schedule: Outlook 2003
- Create a group schedule: Outlook 2007
- Create a group schedule: Outlook 2010
- Create an all-day event: Outlook 2007
- Create an all-day event: Outlook 2010
- Create a recurring appointment: Outlook 2007
- Create a recurring appointment: Outlook 2010
- Create a recurring meeting: Outlook 2007
- Create a recurring meeting: Outlook 2010
- Create a rule: Entourage 2004 and 2008
- Create a rule: Outlook 2003
- Create a rule: Outlook 2007
- Create a rule: Outlook 2010
- Create a rule: Outlook 2011 for Mac
- Create a rule: Outlook Web Access
- Delegate access: Outlook 2011 for Mac
- Frequently asked questions
- Initiate a meeting: Entourage 2008
- Initiate a meeting: Outlook 2003
- Initiate a meeting: Outlook 2007
- Initiate a meeting: Outlook 2010
- Initiate a meeting: Outlook 2011 for Mac
- Key features of supported calendars
- Key features of supported email clients