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University Systems service catalogue

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Internet and telephone

Voicemail and unified in-basket

Unity Voice Messaging is available for all office telephones on the University campus. Unified messaging (as compared to a basic voicemail service) greatly increases the ease with which people can move recorded voice messages around. Users can choose the unified in-basket option to deliver their voice messages directly to their Microsoft Exchange email inbox, allowing users to manage all messages from a single location using their email application.

Who can use this service?

Faculty
Staff
Departments

How do I request or access this service?

Requests for telephones should be directed through your department's administrative officer or office manager. Dial 250-721-7000 to manage voicemail messages.

What is the cost for this service?

Costs vary depending on voicemail type.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.