University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



Postponed - Exchange 2013 maintenenace

Posted on August 19, 2014 at 11:34:25 am by sinisa@uvic.ca
Effective date: August 19, 2014 at 04:00:00 pm(5 hours ago)

Effective 5 hours ago: This job has been postponed and will be rescheduled to another time. New Informed message will be posted at that time.

Thanks.

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Today, at 16:00, a passive EDC1 node of Exchange 2013 Mailbox group will be temporarily disabled by shutting down cluster services. This is required so database storage disks can be created and mounted.

This work will not affect active mailbox node and will not cause outage to clients.

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Sinisa
Data Centre Services
University Systems


CourseSpaces outage 2014Aug21 0700 for system maintanance

Posted on August 19, 2014 at 11:52:30 am by markv@uvic.ca
Effective date: August 21, 2014 at 07:01:00 am(1 day from now)

Effective 1 day from now: CourseSpaces will be unavailable for system maintenance 2014Aug21 0700 for ~2 hours.

If you have any questions or concerns about this update, please contact the Computer Help Desk at helpdesk@uvic.ca.

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University Systems


Symantec Endpoint Protection upgrade

Posted on August 19, 2014 at 01:22:24 pm by atfinlay@uvic.ca
Effective date: August 19, 2014 at 05:00:00 pm(4 hours ago)

Effective 4 hours ago: Many UVic workstations run Symantec Endpoint Protection (SEP) anti-virus software that protects them from viruses, malware, and malicious activities. A security vulnerability has been discovered in the most currently deployed version of SEP, which has necessitated the need to upgrade the SEP client on these workstations.

Workstations that are running the managed version of the SEP client will be upgrade automatically by the SEP management server. Departments directly supported by University Systems have been placed in to four groups. One group will be automatically upgraded each evening starting tonight (August 19, 2014) and ending on Friday, August 22. Each department will be notified by their support staff the day of their upgrade and encouraged to save their work and leave their workstation turned on at the end of the work day.

Support Persons for departments not directly supported by University Systems are being contacted with this information, and will be encouraged to opt-in to this upgrade process.

Clients that are running the unmanaged SEP client can download the client update from the University Systems website here:

http://www.uvic.ca/systems/support/computerssoftware/softwaredistribution/sep.php

Please contact Marc Thoma (721-4282 or mthoma@uvic.ca) if you have any questions or would like to opt-in to this upgrade.


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Andrew Finlay
Senior Technical Analyst CLTE | University Systems atfinlay@uvic.ca | CLE A141 | 250.472.4832


OnlineAcademicCommunity update 2014Aug21 0745 no outage

Posted on August 19, 2014 at 03:20:45 pm by markv@uvic.ca
Effective date: August 21, 2014 at 07:45:00 am(1 day from now)

Effective 1 day from now: We will be doing some updates on OnlineAcademicCommunity 2014Aug21 0745 -- no outage is expected.


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University Systems