University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:

Microsoft Word macro harm reduction

Posted on January 17, 2017 at 12:50:17 pm by
Effective date: January 19, 2017 at 01:00:00 pm(6 hours ago)

Effective 6 hours ago: Due to an increase in reported activity, this change was made at 11:45am July 19, 2017 instead of 1:00pm July 19, 2017.


A number of higher education institutions have recently been targeted by malicious Microsoft Word macros. A Microsoft Word macro is a series of commands and instructions that you group together as a single command to accomplish a frequently used task in Word. These commands and instructions are capable of malicious activity and may run automatically and invisibly when a Microsoft Word document containing macros is opened.

As a preventative measure, on January 19, 2017, all Windows workstations supported by Desktop Support Services will be configured to block the use of unsigned Microsoft Word macros. Unsigned Microsoft Word macros are lacking a digital signature from a trusted publisher and pose the greatest security risk.

Microsoft Word 2010, 2013 or 2016: Unsigned macros contained in Microsoft Word documents will be blocked from running when a Word document is opened. Signed macros will continue to run.

Computer Help Desk
University of Victoria

Wireless Service Outage - UVic SSID - RESTORED

Posted on January 17, 2017 at 01:18:40 pm by
Effective date: January 19, 2017 at 07:00:00 am(12 hours ago)

Effective 12 hours ago: Wireless SSID "UVic" has been restored and clients are using the new DHCP servers.


Network Services will be disabling the Wireless SSID "UVic" Thursday morning at 7:00am for approximately 10 minutes to facilitate the move to new DHCP servers.

Any issues arising after this time should be communicated to

Scott Campbell
Snr Network Analyst
Network Services

CourseSpaces email notifications

Posted on January 18, 2017 at 11:20:44 am by
Effective date: January 18, 2017 at 11:16:00 am(1 day ago)

Effective 1 day ago: *UPDATE* This issue has been resolved, email notifications associated with the News Forum and other CourseSpaces forums are now sending successfully.

We have received reports that email notifications associated with the News Forum and other CourseSpaces forums are not sending. University Systems and Technology Integrated Learning are aware of the issue and working to find a resolution. We will post an update once this has issue has been resolved.

Adam Gaudes
Educational Technology Specialist
Technology Integrated Learning

COMPLETE: OnlineAcademicCommunity 2017Jan19 0700 update no outage

Posted on January 19, 2017 at 07:31:26 am by
Effective date: January 19, 2017 at 07:30:00 am(12 hours ago)

Effective 12 hours ago: COMPLETE: We will be updating OnlineAcademicCommunity 2017Jan19 0700. No outage is expected.

University Systems

Skype Server experiencing difficulties

Posted on January 19, 2017 at 12:47:09 pm by
Effective date: January 19, 2017 at 12:44:00 pm(7 hours ago)

Effective 7 hours ago: Skype Service are back to normal. ESX guest migration landed the server on the EXS host whose ports were not configured with Skype vlans. We are making sure that this ESX host ports are mapped correctly.


One of the skype servers is experiencing difficulties with the network at this moment. We are investigating.

Skype services should be unaffected for most users. Users that had to be moved to an alternate server may have experienced temporary connectivity issues with video conferencing.


Data Centre Services
University Systems