University Systems service status

Return to top of page.
Return to primary navigation.
Skip to secondary navigation.

University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



PaperCut transition to ONECard

Posted on July 20, 2017 at 09:40:15 am by mthoma@uvic.ca
Effective date: July 27, 2017 at 09:00:00 pm(14 hours ago)

Effective 14 hours ago: The changes have been made. If you encounter any issues with your account or with printing, please contact the Computer Help Desk, helpdesk@uvic.ca.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The PaperCut printing service will be transitioned over to use funds from your ONECard Flex account. The balance of your PaperCut printing account will automatically be transferred to your ONECard Flex account. For more information on this change please visit http://www.uvic.ca/systems/status/notices/current/papercut-to-onecard.php

There will be up to a 3 hour outage of all PaperCut printing services during this transition.

--
Marc Thoma
Technical Analyst
University Systems
mthoma@uvic.ca


NETS: Move of NETS vlans from EDC2 dist router to 7700 routers

Posted on July 26, 2017 at 01:15:48 pm by slahey@uvic.ca
Effective date: August 02, 2017 at 06:45:00 am(4 days from now)

Effective 4 days from now: Network Services will be moving NETS vlan interfaces from the current EDC2 distribution router to the new 7700 routers. There will be a small blip in service to these vlans as they are moved over.

Work is scheduled to begin at 6:45am and will be completed by 7:45am.

--
Network Services


NETS: Move of DCS vlans from EDC2 dist router to 7700 routers

Posted on July 26, 2017 at 01:17:30 pm by slahey@uvic.ca
Effective date: August 02, 2017 at 06:45:00 am(4 days from now)

Effective 4 days from now: Network Services will be moving DCS vlan interfaces from the current EDC2 distribution router to the new 7700 routers. There will be a small blip in service to these vlans as they are moved over.

Work is scheduled to begin at 6:45am and will be completed by 7:45am. If all vlans are not moved within the change window the remainder will be scheduled for Thurs. Aug. 3 from 6:45am-7:45am.

--
Network Services


Rescheduled. SAS Unavailable 9-10pm Fri 28Jul2017

Posted on July 27, 2017 at 11:37:56 am by jtunnell@uvic.ca
Effective date: July 28, 2017 at 09:00:00 pm(9 hours from now)

Effective 9 hours from now: Update: This maintenance has been rescheduled for 9pm tonight.

Greetings,

SAS including the metadata server sasmeta.uvic.ca and the portal sas.uvic.ca will be unavailable from 6:30am until 7:30am on Friday July 20th in order to complete maintenance.

Thank you,

--
Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca


Complete. Clockwork Unavailable 9-10pm Thu 27Jul2018

Posted on July 27, 2017 at 11:42:08 am by jtunnell@uvic.ca
Effective date: July 27, 2017 at 09:00:00 pm(14 hours ago)

Effective 14 hours ago: Update: Maintenance complete. 10:20pm

Greetings,

Clockwork will be unavailable 9-10pm Thursday July 27th in order to perform required maintenance.

Thank you,

--
Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca


Complete. Perspective Unavailable 7-8pm Thu 27Jul2017

Posted on July 27, 2017 at 11:43:13 am by jtunnell@uvic.ca
Effective date: July 27, 2017 at 07:00:00 pm(16 hours ago)

Effective 16 hours ago: Update: Maintenance complete, 8:15pm

Greetings,

Perspective will be unavailable from 7-8pm on Thursday July 27th in order to perform required maintenance.

Thank you,

--
Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca


Complete. StarRez Unavailable 10-11pm Thu 27Jul2017

Posted on July 27, 2017 at 11:48:21 am by jtunnell@uvic.ca
Effective date: July 27, 2017 at 10:00:00 pm(13 hours ago)

Effective 13 hours ago: Update: Maintenance complete, 10:25pm

Greetings,

StarRez will be unavailable from 10-11pm on Thursday July 27th in order to perform required maintenance.

Thank you,

--
Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca


NETS: MSB Switch software upgrade - July 28, 2017 - 6:00 AM

Posted on July 27, 2017 at 04:49:54 pm by fospina@uvic.ca
Effective date: July 28, 2017 at 06:00:00 am(5 hours ago)

Effective 5 hours ago: Network services will be upgrading software on switches located at MSB 1st floor at 6:00 AM, July 28 2017.

Voice, data, and wireless served by two switches in MSB 125 will be down while the devices upgrade.

Work will be completed by 6:45 AM.

--
Network Services