University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



Symantec Endpoint Protection update

Posted on June 30, 2016 at 11:47:23 am by dstreet@uvic.ca
Effective date: June 30, 2016 at 11:44:00 am(1 day ago)

Effective 1 day ago: Symantec Endpoint Protection (SEP) Vulnerability

We have recently learned of a vulnerability in the Symantec Endpoint Protection (SEP) antivirus application used on campus. This security vulnerability impacts SEP version 12.1.6 MP4 and earlier on both Windows and Macintosh computers and can enable an attacker to gain complete access to a computer. All a user needs to do is visit a compromised website or open a malicious file, such as an email attachment, to allow the attacker to gain access to their computer.

All Windows computers on campus that are running the managed SEP client will be automatically upgraded to the newest SEP version over the next few days. If you are logged into your computer when this update is installed, you will be prompted to restart your computer to complete the install. This restart can be postponed for up to 2 hours. We strongly encourage you to restart your computer as soon as possible. If your computer is running the managed SEP client, the yellow shield icon on the task bar will have a green dot on it. If you are travelling or away from campus, connecting via VPN may allow you to obtain the update depending on the length of time you are connected and the quality of your internet connection.

For Windows users that are running the unmanaged SEP client on their work or home computer, you will need to manually download and install the newest version of the SEP client available on the University Systems website in the Computers and Software section. University Systems recommends that all university desktop and laptop computers use the managed SEP client so that SEP client updates can be applied automatically in the event of a serious vulnerability such as this one.

Macintosh computers should automatically update the next time the SEP LiveUpdate runs to update virus definition files. No user intervention is required.

If you have any questions or concerns, please contact your Desktop Support Services personnel or the Computer Help Desk at helpdesk@uvic.ca or 250-721-7687.


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Computer Help Desk
www.uvic.casystems
helpdesk@uvic.ca


Scheduled Server Maintenance - Jonas

Posted on July 01, 2016 at 10:24:46 am by bheth@uvic.ca
Effective date: July 01, 2016 at 10:30:00 am(14 hours ago)

Effective 14 hours ago: The Jonas server will be undergoing maintenance between 10:30 and 11:30, today, July 1, 2016.
No service interruption is expected as the facility is closed for the holiday.

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If you have any questions or concerns, please e-mail sysadmin@uvic.ca.
Thank you,
Data Centre Services
UVic Systems


Scheduled Server Maintenance - Alto Printing

Posted on July 01, 2016 at 10:34:05 am by bheth@uvic.ca
Effective date: July 01, 2016 at 11:00:00 am(13 hours ago)

Effective 13 hours ago: The Alto Digital Publishing server will be undergoing maintenance between 11:00 and 11:30, today, July 1, 2016.
No service interruption is expected as the facility is closed for the holiday.

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If you have any questions or concerns, please e-mail sysadmin@uvic.ca.
Thank you,
Data Centre Services
UVic Systems