University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:

Complete. Raiser's Edge Unavailable 5-8am Thu 28-Jul-2016

Posted on July 26, 2016 at 08:43:32 am by
Effective date: July 28, 2016 at 05:00:00 am(22 hours ago)

Effective 22 hours ago: Update: Maintenance complete


The Raiser's Edge will be unavailable from 5am until 8am on Thursday July 28th in order to complete required maintenance.

Thank you,

Judson B. Tunnell
Production and Technical Support
University Systems

Restarting IIQ Application Servers (

Posted on July 28, 2016 at 08:09:49 am by
Effective date: July 28, 2016 at 08:08:00 am(19 hours ago)

Effective 19 hours ago: There will be a brief restart in order to restore LDAP aggregations in IIQ. There should only be a brief outage. I will update when this is complete.

Jason Castor

BCNET Transit Exchange work is complete

Posted on July 28, 2016 at 09:08:23 am by
Effective date: July 28, 2016 at 09:07:00 am(18 hours ago)

Effective 18 hours ago: BCNET have completed the service impacting work related to the Victoria Exchange Migration. All services should now be active.

UVic Network Services

Scheduled Research/Westgrid Network Updates Thursday August 4, 2016 6am-9am

Posted on July 28, 2016 at 01:47:39 pm by
Effective date: August 04, 2016 at 06:00:00 am(6 days from now)

Effective 6 days from now: We will be performing some research network configuration changes between 6am-9am on Thursday August 4, 2016. During this period there may be brief network interruptions. This may affect access to Hermes/Nestor and the West cloud, but not other research systems.

If you require assistance, please contact the Computer Help Desk at:
(250) 721-7687
Clearihue A004

Ryan Enge
University Systems

Completed: Breif BRM outage

Posted on July 28, 2016 at 03:35:51 pm by
Effective date: July 28, 2016 at 03:34:00 pm(11 hours ago)

Effective 11 hours ago: This restart is now complete. Please send any issue to

Thank you

We will be restarting BRM immediately to try to work out some issues on the server. I will update this informed when BRM is back up.

Thank you

Dave Sanderson
Clearihue C018