University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



*COMPLETE* NETS: Power Bar Replacement - CSEC - Tues Sept. 16, 7:15am

Posted on September 11, 2014 at 12:59:09 pm by slahey@uvic.ca
Effective date: September 16, 2014 at 07:15:00 am(9 hours ago)

Effective 9 hours ago: *UPDATE* This work is now complete

Network Services will be replacing a faulty power bar in the main data closet of the Campus Security Building on Tuesday Sept. 16. All data, voice and wireless users in the building will notice a disruption in service as network equipment is moved to the new power bar.

Work is scheduled to begin at 7:15am and the outage should last about 10 minutes.

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Network Services


unix.uvic.ca temporary service disruption

Posted on September 15, 2014 at 10:45:05 am by dleske@uvic.ca
Effective date: September 15, 2014 at 11:00:00 pm(17 hours ago)

Effective 17 hours ago: unix.uvic.ca, serving SSH, FTP and SFTP, will be rebooted this evening at 11 p.m. for regular maintenance. This will terminate all sessions. Please save your work and log off before this time.

Service is expected to return within 10 minutes.


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Data Centre Services
University Systems


NETS: Wireless Surveying - PCH - Tues Sept. 16 & Wed. Sept. 17

Posted on September 15, 2014 at 01:08:17 pm by slahey@uvic.ca
Effective date: September 16, 2014 at 08:30:00 am(8 hours ago)

Effective 8 hours ago: Network Services will be surveying the wireless network in Petch building beginning Tuesday Sept. 16 at 8:30am and running through the end of day Wednesday Sept. 17. During these surveys network staff will be visiting all areas of the building, monitoring the current wireless network. Staff will have ID badges visible during this work.

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Network Services


Email Routing Issue

Posted on September 15, 2014 at 06:38:43 pm by wparr@uvic.ca
Effective date: September 15, 2014 at 06:32:00 pm(21 hours ago)

Effective 21 hours ago: 19:00 - The issue has been resolved. All mail from the inbound edge sendmail servers is being routed correctly to Exchange. Mail has been started on the inbound edge sendmail servers


Email to Exchange is not currently being delivered to Exchange. Email was being routed to another server. While we investigate the cause and resolution, we have shutdown email on the inbound edge sendmail servers so they don't route email inccorectly

As we know more, We will update this informed



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If you require assistance, please contact the Computer Help Desk at:
helpdesk@uvic.ca
(250) 721-7687
http://helpdesk.uvic.ca
Clearihue A004

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William Parr
DCS


NETS: Vlan Changes for COM and SCI Distribution Routers - Wed. Sept. 17, 6:45am

Posted on September 16, 2014 at 10:15:06 am by slahey@uvic.ca
Effective date: September 17, 2014 at 06:45:00 am(14 hours from now)

Effective 14 hours from now: Network Services will be changing the vlan numbers for the uplinks to core routers on the COM and SCI distribution routers. While this work is being done user traffic will fail over to redundant links so no user impact is anticipated.

Work is scheduled to begin at 6:45am and will be completed by 7:30am

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Network Services


NETS: Vlan Changes for CST Vlans in BEC and MAC - Fri. Sept. 19, 6:45am

Posted on September 16, 2014 at 10:18:01 am by slahey@uvic.ca
Effective date: September 19, 2014 at 06:45:00 am(2 days from now)

Effective 2 days from now: Network Services will be changing the vlan numbers for the CST vlans in BEC and MAC. While this work is being done user traffic will fail over to redundant links so no user impact is anticipated.

Work is scheduled to begin at 6:45am and will be completed by 7:30am

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Network Services


BDMS Unavailable 9-10pm Tue 16-Sep-2014

Posted on September 16, 2014 at 03:26:20 pm by jtunnell@uvic.ca
Effective date: September 16, 2014 at 09:00:00 pm(4 hours from now)

Effective 4 hours from now: Greetings,

BDMS will be unavailable from 9 to 10pm on Tuesday Sep 16th in order to complete maintenance.

Thank you,

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Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca