Stay informed

Return to top of page.
Return to primary navigation.
Skip to secondary navigation.

University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

NETS: Switch Upgrade - CLE Basement B Wing - Mon. Nov. 24, 7:15am

Posted on November 19, 2014 at 07:25:54 am by slahey@uvic.ca
Effective date: November 24, 2014 at 07:15:00 am(2 days from now)

Effective 2 days from now: Network Services will be upgrading switches in the basement of CLE B wing on Mon. Nov. 24. There will be a small disruption in service for some users in this area as the switches are upgraded.

Work is scheduled to begin at 7:15am and will be completed by 8:00am.


--
Network Services


NETS: Switch Upgrade - RCA 1st Fl - Wed. Nov. 26, 7:15am

Posted on November 19, 2014 at 02:16:12 pm by slahey@uvic.ca
Effective date: November 26, 2014 at 07:15:00 am(4 days from now)

Effective 4 days from now: Network Services will be upgrading a switch on the first floor of Carroll Residence on
Wed. Nov. 26. There will be a small disruption in service for some users in this area as the switches are upgraded.

Work is scheduled to begin at 7:15am and will be completed by 8:00am.


--
Network Services


Scheduled Server Maintenance - VMware vCenter

Posted on November 20, 2014 at 10:52:46 am by bheth@uvic.ca
Effective date: November 21, 2014 at 06:00:00 pm(5 hours from now)

Effective 5 hours from now: Required system updates will be applied to the following VMware vCenter server this Friday, November 21, 2014, beginning at 18:00 PST.

vCenter - vc5.comp.uvic.ca (colocolo)

It is recommended that you avoid using this service during the scheduled maintenance period.

All services will resume by 20:00 PST.


--
If you have any questions or concerns, please e-mail sysadmin@uvic.ca.
Thank you,
Data Centre Services
UVic Systems


COMPLETE SAS Maintenance 9-10pm Thu 20-Nov-2014

Posted on November 20, 2014 at 03:14:57 pm by jtunnell@uvic.ca
Effective date: November 20, 2014 at 09:00:00 pm(15 hours ago)

Effective 15 hours ago: UPDATE: Maintenance complete

Greetings,

The SAS Metadata and Portal servers will be restarted tonight at 9pm. The restart will take up to one hour.

Thank you,

--
Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca


Sharepoint Scheduled Maintenance

Posted on November 20, 2014 at 03:48:22 pm by sinisa@uvic.ca
Effective date: November 22, 2014 at 09:00:00 am(20 hours from now)

Effective 20 hours from now: Scheduled system maintenance will be done on SharePoint servers http://share.uvic.ca between 9:00AM and 12:00PM on Saturday, Nov 22nd, 2014.

SharePoint services may be briefly unavailable several times during this maintenance interval, while the services are moved, after which the normal operation should resume.

It is recommended that you save any work in progress, and close any open files before the scheduled maintenance period.

This Informed will be updated after the maintenance is complete.

If you have any questions or concerns about these updates, please contact the University Systems Help Desk.


--
Sinisa
Data Centre Services
University Systems


Exchange 2013 Maintenance

Posted on November 20, 2014 at 03:51:40 pm by sinisa@uvic.ca
Effective date: November 20, 2014 at 03:49:00 pm(20 hours ago)

Effective 20 hours ago: The latest Microsoft updates will be applied to all Exchange 2013 servers on Saturday November 22 between 10AM and 2PM.

No client interruption is anticipated, however in case your client disconnects from Exchange, it should automatically reconnect in several moments when it reaches the alternative connection point.

If you have any concerns or questions about this work, please contact the computer helpdesk.

Thank you.


--
Sinisa
Data Centre Services
University Systems


Victoria-Vancouver link maintenance

Posted on November 21, 2014 at 09:51:46 am by dleske@uvic.ca
Effective date: November 27, 2014 at 07:00:00 am(5 days from now)

Effective 5 days from now: On 27 November 2014, between 0700 and 0800 PST BCNet will be performing a network upgrade on the link between Vancouver and Victoria. During this time we can expect a 15-minute interruption in external network traffic and connection drops.

Internal networks and connections on campus should not be affected.


--
Data Centre Services
University Systems


NETS: Switch Upgrade - CLE 1st Fl C Wing - Tues. Nov. 25 7:15am

Posted on November 21, 2014 at 09:55:36 am by slahey@uvic.ca
Effective date: November 25, 2014 at 07:15:00 am(3 days from now)

Effective 3 days from now: Network Services will be upgrading switches on the first floor of CLE C wing on Tues. Nov. 25. There will be a small disruption in service for some users in this area as the switches are upgraded.

Work is scheduled to begin at 7:15am and will be completed by 8:00am.


--
Network Services


NETS: Switch Upgrade - CLE Basement C Wing - Tues. Nov. 25 7:15am

Posted on November 21, 2014 at 09:57:01 am by slahey@uvic.ca
Effective date: November 25, 2014 at 07:15:00 am(3 days from now)

Effective 3 days from now: Network Services will be upgrading switches in the basement of CLE C wing on Tues. Nov. 25. There will be a small disruption in service for some users in this area as the switches are upgraded.

Work is scheduled to begin at 7:15am and will be completed by 8:00am.


--
Network Services


NETS: Switch Upgrade - CLE 2nd Fl D Wing - Thurs. Nov. 27, 7:15am

Posted on November 21, 2014 at 09:58:40 am by slahey@uvic.ca
Effective date: November 27, 2014 at 07:15:00 am(5 days from now)

Effective 5 days from now: Network Services will be upgrading switches on the second floor of CLE D wing on Thurs. Nov. 27. There will be a small disruption in service for some users in this area as the switches are upgraded.

Work is scheduled to begin at 7:15am and will be completed by 8:00am.


--
Network Services


Active Directory Schema Extension

Posted on November 21, 2014 at 10:14:33 am by dgeditz@uvic.ca
Effective date: November 25, 2014 at 11:00:00 pm(4 days from now)

Effective 4 days from now: In preparation for the planned deployment of Microsoft System Center Configuration Manager we will be extending the UVIC Active Directory schema beginning at 11:00PM on Tuesday, November 25th. The work should be completed by 1:00AM.

There is no anticipated interruption in service and no action is required on your part. This message is just to let you know the work is being done during the above time frame.


--
If you have any questions or concerns, please email sysadmin@uvic.ca

Thank you.

Divani Geditz
Data Centre Services
University Systems


Scheduled Maintenance: print.uvic.ca

Posted on November 21, 2014 at 10:22:25 am by dgeditz@uvic.ca
Effective date: November 22, 2014 at 06:00:00 pm(1 day from now)

Effective 1 day from now: Updates are being applied to the print.uvic.ca cluster nodes between 1800 and 2100 on Saturday, November 22th, 2014

One node will remain available at a time but users attempting to print during this maintenance window may experience a momentary print queue outage when the cluster nodes are being failed over.

Note:
Printing services provided by print2.uvic.ca and print4.uvic.ca are not affected and will remain available.


--
If you have any questions or concerns, please email sysadmin@uvic.ca

Thank you.

Divani Geditz
Data Centre Services
University Systems