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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

*Complete* - Digital Signage Network Maintenance

Posted on March 28, 2017 at 10:33:16 am by tsteeves@uvic.ca
Effective date: March 29, 2017 at 10:00:00 am(23 hours ago)

Effective 23 hours ago: The following work has been completed.

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The UVIC CoolSign DigitalSignage network will undergo maintenance tomorrow tomorrow, March 29 at 10:00 resulting in a small outage. The signage computers will continue to display normally during this maintenance.

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UVic Network Services


Restart of Infosilem Enterprise Server ***UPDATE***

Posted on March 29, 2017 at 11:26:43 am by gibbings@uvic.ca
Effective date: March 29, 2017 at 04:00:00 pm(17 hours ago)

Effective 17 hours ago: *** UPDATE : The earlier restart failed to resolve the issues, so the RDS server will be restarted at 4pm. Please make sure you log off this host if you are using it for the infosilem application. ***


The production infosilem application host is experiencing issues and will be restarted at 1pm today.

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Corey Gibbings
Database Administrator


NETS: Network Maintenance R43 008a

Posted on March 29, 2017 at 11:26:56 am by jasonrob@uvic.ca
Effective date: March 30, 2017 at 07:15:00 am(2 hours ago)

Effective 2 hours ago: Network services will be changing UPS batteries in R43 008a at Thursday 2017-03-30 07:15. No outage is expected from this change.

If you have questions or concerns please email helpdesk@uvic.ca

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Network Services


Security policy change to www.uvic.ca

Posted on March 29, 2017 at 03:52:38 pm by vanwilt@uvic.ca
Effective date: March 30, 2017 at 07:00:00 am(2 hours ago)

Effective 2 hours ago: A new security policy will be applied to web services on www.uvic.ca on March 30, 2017 at 7:00am. This change should not affect the normal behaviour of this site.

If any problems arise from this change, please contact the Helpdesk.

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University Systems