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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

New production PaperCut application server

Posted on August 25, 2015 at 10:24:27 am by mthoma@uvic.ca
Effective date: September 02, 2015 at 09:00:00 pm(6 hours from now)

Effective 6 hours from now: We will be switching over to a new production PaperCut application server.

All PaperCut services including the online payment application at https://www.uvic.ca/pao will be unavailable for at least two hours during this switchover. In case a rollback to the old server is required PaperCut services may be unavailable for an additional two hours.

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Marc Thoma
Technical Analyst
University Systems
mthoma@uvic.ca


NETS: HSD network outage 7:15 AM Sept 2

Posted on August 28, 2015 at 02:46:59 pm by frostm@uvic.ca
Effective date: September 02, 2015 at 07:15:00 am(7 hours ago)

Effective 7 hours ago: ***** UPDATE *****
Concentrator switch reload completed.
Work still ongoing for access switch replacement.
*****

Network services will be reloading the concentrator switch at HSD 7:15 AM Wednesday September 2nd.

All data, voice and wireless will be down while the switch reloads to complete upgrades.

Work will be completed by 7:45 AM.

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Network Services


NETS: ISC network outage 7:15 AM Sept 3

Posted on August 28, 2015 at 02:48:48 pm by frostm@uvic.ca
Effective date: September 03, 2015 at 07:15:00 am(16 hours from now)

Effective 16 hours from now: Network services is upgrading the concentrator switch in ISC at 7:15 AM Thursday Sept 3.

Voice, data and wireless will be affected while the switch reloads to complete upgrades.

Work will be completed by 7:45 AM.

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Network Services


NETS: LIB network outage 7:15 AM Sept 4

Posted on August 28, 2015 at 02:49:54 pm by frostm@uvic.ca
Effective date: September 04, 2015 at 07:15:00 am(1 day from now)

Effective 1 day from now: Network services is upgrading the software on the concentrator switch in LIB at 7:15 AM Friday Sept 4.

Voice, data and wireless will be affected while the switch reloads to complete upgrades.

Work will be completed by 7:45 AM.

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Network Services


NETS: HSD Access Switch replacement 6:30 AM Sept 2 2015

Posted on September 01, 2015 at 07:43:05 am by frostm@uvic.ca
Effective date: September 02, 2015 at 06:30:00 am(8 hours ago)

Effective 8 hours ago: Network Services will be replacing access switches in HSD at 6:30 AM on Sept. 2.

Voice, data and wireless will be affected during the replacement.

Work will be completed by 8:30.

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Network Services