University Systems help centre
Network Services (NETS) provides voice communications and associated services for all of the university campus and specific off-campus university facilities (except for the student residence rooms). Installations, moves, changes, and repairs of telephone lines or sets are performed by Network Services staff. Requests for new telephone sets can be made through the Technology Solutions Centre.
For billing information, please refer to the Voice Service Charges Viewer. All installs, moves, and changes to telephone locals, lines, or sets are performed by Network Services staff. If you can't find what you're looking for on the pages listed below, please contact the Voice Services Office at 250-721-8555 or email switch@uvic.ca.
How-tos
- Best practices for cleaning your phone
- Billing: Voice Service Charges Viewer
- Call flow patterns and options
- Calling cards
- Dialing information
- Frequently asked questions (FAQ)
- Installing a fax machine
- Long distance privileges and authorization codes
- Long distance rates
- Making conference calls
- Manuals and reference guides
- Move or change the configuration of a local
- Ongoing telephone (VoIP) service rates
- Order a new analogue line
- Order a VoIP phone
- Public access telephones
- Telephone service issues
- Toll-free service
- Update your personal UVic directory listing
- Voice services billing information
- VoIP self services