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Internet and telephoneInternet and telephone

Remote access (VPN)

The UVic VPN service provides a secure communication back to the campus network. VPN servers employ encryption and other security measures to ensure that any data sent on the Internet will not be intercepted.

Who can use this service?

  • Faculty
  • Staff
  • Students

How do I request or access this service?

Faculty, staff, and students with a valid NetLink ID can download and run the UVic VPN client on their computers.

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

Contact the Computer Help Desk for help with this service:

  • Email: helpdesk@uvic.ca
  • Telephone: 250-721-7687
  • In Person: Clearihue A004 or McPherson Library
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