University Systems help centre
University Systems is pleased to provide hardware assistance for PC and Mac computers.
Technical Services
Technical Services technicians are A+ certified to warranty repair and service Apple products, Dell computers, and Lexmark printers. Most technicians are federally and provincially certified electronics technicians and technologists and are vendor trained in Apple products, Lexmark printers, and commercial audiovisual products.Computer Help Desk
Hardware-certified consultants at the Computer Help Desk can assist with user-installable computer hardware, such as hard drives and RAM. If you have a non-Dell PC still under warranty, contact the computer's manufacturer.
Servicing your computer
If you are experiencing hardware problems with your computer or would like to upgrade components, please bring your tower or device to the Computer Help Desk in Clearihue A004 for consultation. A consultant can check in your computer for service and, if necessary, transfer your device to the Technical Services technicians.
If you have a Dell computer that was obtained through the Technology Solutions Centre (TSC), please take your computer to the TSC in Clearihue C143.
If your department has Desktop Support Services, contact your support person.
For PC-hardware repairs not supported by on-campus staff, you will have to contact your computer's manufacturer.