Academic Support

Group of students studying at a table

When it comes to academics, you're never alone at UVic. There are many supports, services and staff members on campus to help you navigate processes and systems, learn new skills and reach your goals. Don't wait until you're struggling or falling behind--reach out proactively in order to stay ahead!  

Academic Advising | Centre for Accessible Learning | Computer Help DeskCo-op & CareerLibraries | Office of the Ombudsperson


Academic Advising

Academic advisers help to ensure you are on track to complete your degree and meet your education and career goals. 

Academic advisers support you by:

    • Helping you choose courses
    • Working with you to develop personal academic plans to ensure graduation requirements are met
    • Discussing course load and academic concerns
    • Explaining and providing information related to academic processes, such as academic probation and concession
    • Providing resources and referrals for career, academic and personal support

Program Planning 

Have you decided on a field of study? Use a program-planning worksheet to help plan, select and schedule your courses. 
View worksheets

University Calendar

Familiarize yourself with important dates, university regulations, degree requirements and course information by reading the University Calendar. 
View calendar
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Centre for Accessible Learning

The Centre for Accessible Learning (CAL) offers a variety of programs and services for students with disabilities and promotes educational equity and accessibility. If you encounter barriers to your academic work and have medical documentation, you may be able to register with CAL and request academic accommodations. Academic accommodation plans are developed in consultation with a CAL advisor. Individual Education Plans (IEPs) are not sufficient documentation and previous academic accommodations do not necessarily transfer to post-secondary education. 

The Learning Assistance Program is based in CAL. It offers fee-for-service tutors who can help with specific courses content, as well as learning strategists who can help you develop skills and strategies for academic success. Most students who are registered with CAL are eligible for funding programs that may cover these services. 

Who Registers With CAL?

Acquired Brain Injury 4%
ADHD 22%
Autism Spectrum 3%
Chronic Health Conditions 11%
Deaf or Hard of Hearing 2%
Learning Disability 15%
Mental Health 35%
Neurological 2%
Physical or Mobility 4%
Unsighted or Reduced Vision 2%
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Computer Help Desk

The Computer Help Desk provides student support for all centralized IT services at UVic. We're here to help you get up and running with the UVic wifi network, UVic email, MyPage and Microsoft 365

The Help Desk aims to be your one-stop-shot for technology assistance during your time at UVic. Contact us if you're ever interested in:

  • Printing to campus printers wirelessly from anywhere via our Mobile Print service. The cost of printing can be automatically charged to your ONECard. 
  • Getting assistance with your UVic Microsoft 365 account. You can sign up for a UVic Microsoft 365 account by logging into onlineservices.uvic.ca with your NetLink ID and passphrase. With your UVic Microsoft 365 account, you'll have access to familiar Office 365 apps, such as Excel, Word, PowerPoint and Outlook that you can access via the web or download directly to your devices.
  • Testing out your Zoom or Teams audio/video. With our Test Drive service, Computer Help Desk staff can hop on a call with you and make sure you’re all set to impress before a presentation.
  • Getting access to a workstation. The Computer Help Desk has limited bookable workstations. For more information about this service, view our Computing Facilities page
  • Accessing specialty software from off-campus through our Remote Lab service.

For any other issues related to technology, contact us by email at helpdesk@uvic.ca or by phone at 250-721-7687. We’re happy to help!

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Co-op & Career

At UVic, learning extends beyond the classroom. Whether you know exactly what your dream job is or are still trying to figure it out, Co-op + Career can help you make it happen. 

What is co-op?

What if you could take what you love learning in class and try it out in the real world before you graduate? Co-op, also know as co-operative education, helps you gain paid, real-world experience while you're still a student.

    • Try out different career options
    • Gain relevant work experience- 75% of UVic co-op students receive a job offer by the time they graduate
    • Build on your strengths and learn to describe them to employers
    • Grow a network of contacts and references
    • Earn up to $47,000 over the course of your degree

What about career support?

You don't need to be a co-op student to get career support at UVic. Career Services offers workshops, programs and one-on-one support to help you: 

  • Identify your interests and explore career options
  • Develop successful job search strategies
  • Create strong résumés and cover letters
  • Practice interview and networking skills
  • Prepare graduate school applications

Looking for work?

You can find job postings, sign up for workshops, schedule appointments with a career educator and more through our Co-op and Career portal

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Library

Student reading a book in the library
UVic's on-campus libraries are more than a place to find books. They are a great place to study, whether you're with friends or looking for a quiet corner, to find books, journals and research assistance for your paper or project and to find resources for your academic success. UVic has two different libraries: the William C. Mearns Centre for Learning – McPherson Library and the Diana M. Priestly Law Library, as well as a number of online resources. 

Personal Librarian Program

During your first year as an undergraduate student, you'll be assigned a personal librarian, who will connect with you to help you find library resources for your assignments and essays. You should receive an introductory email from your personal librarian before the end of September.

Learning Commons

The C. W. Lui Learning Commons, located on the main floor of the Mearns Centre for Learning – McPherson Library, provides a number of academic support services in one location. These services include:

    • Academic advising
    • Academic help for international students
    • Academic writing support
    • Career services
    • Library technical help
    • Math and statistics help
    • Music and media resources
    • Physics help
    • Research help
    • Study strategies coaching
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Office of the Ombudsperson

Logo for the Office of the Ombudsperson. The logo consists of a blue triangle within a blue circle. An outline of a dove is on top of the triangle.

The Office of the Ombudsperson is an independent and impartial resource for fairness, often acting as a bridge between students and the university. Students consult the ombudsperson on a range of academic, administrative and student life questions. Consultations are confidential.

The Ombudsperson at UVic can help you:

    • Resolve problems constructively and fairly,
    • Understand your rights and responsibilities, and
    • Clarify and navigate policies, procedures and appeal processes.

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