University Systems help centre

Telephone service issues

To report issues with your telephone, contact the Voice Services Office at local 8555 or email switch@uvic.ca. If you reach voicemail, please leave the following details and your call will be returned as soon as possible:

Frequently asked questions

The following are some common phone issues that may be resolved by the client:

You may also experience telephone performance issues (i.e. static) if your phone hasn't been cleaned in a while. For more information, see Best practices for cleaning your phone.