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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

Scheduled External Network Maintenance August 27, 2016 9am-5pm PT

Posted on August 12, 2016 at 01:12:07 pm by renge@uvic.ca
Effective date: August 27, 2016 at 09:00:00 am(2 days from now)

Effective 2 days from now: On Saturday August 27, BC NET/CANARIE will be performing network maintenance between 9am-5pm PT. During this period there will be several hours with no external access to several research systems including Hermes/Nestor and the West Cloud. Details on the schedule have not been released yet, so we will update this notice once the information is available.

During this period Hermes/Nestor jobs will continue to run, if they rely on external resources (storage, etc) they will have issues during this period. For the West Cloud your instances (VM's) will continue to run, but you will not be able to access them. Access to the OpenStack Dashboard and API will also be affected. Access to the cloud will be available from the UVic campus if required.

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If you require assistance, please contact the Computer Help Desk at:
helpdesk@uvic.ca
(250) 721-7687
http://helpdesk.uvic.ca
Clearihue A004

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Ryan Enge
University Systems


Scheduled external network maintenance: BCNET/Canarie maintnenace

Posted on August 22, 2016 at 09:17:48 am by jgodfrey@uvic.ca
Effective date: August 27, 2016 at 09:00:00 am(2 days from now)

Effective 2 days from now: On Saturday August 27, BC NET/CANARIE will be performing network maintenance between 9am-5pm PT.

This maintenance will impact Canarie and UVIC services in Victoria. These include local access to the research Network, IX peering services, Westgrid and LHCONE services for up to 8 hours.

Local Internet Transit will not be impacted during this maintenance.

All other network services, such as Internet Transit, Peering, access to the Research Network, and services at other Exchanges
will not be affected.


Network Services


Infosilem EnCampus Suite - maintenance

Posted on August 24, 2016 at 12:28:54 pm by rbashir@uvic.ca
Effective date: August 24, 2016 at 05:00:00 pm(7 hours ago)

Effective 7 hours ago: Infosilem EnCampus Suite will become unavailable for scheduled maintenance at 5 p.m. today.

Thank you


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Rizwan Bashir
UVic ERP Lead
UVic Online Systems
University Systems
8869


NETS: LIB Access switch reloads 5:00 AM August 25 2016.

Posted on August 24, 2016 at 02:34:26 pm by frostm@uvic.ca
Effective date: August 25, 2016 at 05:00:00 am(4 hours from now)

Effective 4 hours from now: Network services will be rebooting switches in LIB 017, 099, 119, 140a, 319, and 345a at 5:00 AM on August 25, 2016. This is to complete software updates on specific switches.

Voice, data and wireless will be down while devices reboot.

Work will be completed by 8:00 AM.


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Network Services