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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

View archived Informed messages at the Computer Help Desk website, as well as customized display and subscription options.

NETS: Switch Upgrade CLE C Wing 3rd Fl

Posted on April 15, 2024 at 04:43:44 pm by slahey@uvic.ca
Effective date: April 30, 2024 at 02:00:00 pm(6 days from now)

Effective 6 days from now: Network Services will be upgrading a switch in the third floor C Wing data closet. Some users in this area will notice a disruption in service as this work is being done.

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Network Services


NETS: Switch Upgrade HWB 2nd Floor

Posted on April 16, 2024 at 08:12:29 pm by slahey@uvic.ca
Effective date: May 02, 2024 at 02:00:00 pm(8 days from now)

Effective 8 days from now: Network Services will be upgrading a switch on the second floor data closet of HWB. This work will require a disruption in service for some users on the second floor.

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Network Services


NETS: Switch Upgrade - HHB 1st Floor

Posted on April 16, 2024 at 08:16:06 pm by slahey@uvic.ca
Effective date: May 07, 2024 at 02:00:00 pm(13 days from now)

Effective 13 days from now: Network Services will be upgrading a switch on the first floor data closet of HHB. This work will require a disruption in service for some users on the first floor.

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Network Services


NETS FIA-1F Network maintenance

Posted on April 22, 2024 at 05:14:29 pm by gavinhill@uvic.ca
Effective date: April 29, 2024 at 02:30:00 pm(5 days from now)

Effective 5 days from now: Network Services will be performing maintenance in FIA-1F on 2024-04-29 starting at 07:30 am.
There will be a brief outage in data, voice, and wireless services at that time.

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Gavin Hill, Network Services


NETS, ARC-1st Floor Network Maintenance

Posted on April 22, 2024 at 05:23:09 pm by gavinhill@uvic.ca
Effective date: May 06, 2024 at 02:30:00 pm(12 days from now)

Effective 12 days from now: Network Services will be performing maintenance in ARC-1F on 2024-05-06 starting at 07:30 am.
There will be a brief outage in data, voice, and wireless services at that time.

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Gavin Hill, Network Services


NETS: Code Upgrade EDC2 Switches

Posted on April 23, 2024 at 05:05:54 pm by slahey@uvic.ca
Effective date: April 28, 2024 at 04:00:00 pm(4 days from now)

Effective 4 days from now: Network Services will be upgrading code on admin network switches in EDC2. This work may result in some temporary service outages as switches are rebooted as part of the upgrade process.

Work is scheduled for 9am-4pm

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Network Services


NETS: Code Upgrade EDC2 (COSI) Switches

Posted on April 23, 2024 at 05:07:04 pm by slahey@uvic.ca
Effective date: April 27, 2024 at 04:00:00 pm(3 days from now)

Effective 3 days from now: Network Services will be upgrading code on Computer Science switches in EDC2. This work may result in some temporary service outages as switches are rebooted as part of the upgrade process.

Work is scheduled for 9am-4pm

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Network Services


Power BI Azure Map Visuals deployment

Posted on April 23, 2024 at 10:13:21 pm by agaudes@uvic.ca
Effective date: April 23, 2024 at 11:00:00 pm(12 hours ago)

Effective 12 hours ago: ***This change is now complete.

At 4:00pm today, University Systems Power BI administrators will be deploying Power BI's Azure Maps visual available for use by UVic's Power BI users. There is no outage or downtime expected out of this change.

This informed post will be updated once the change is complete. Please contact the UVic Computer Help Desk if you have questions about this change.

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Adam Gaudes
Production and Technical Support
University of Victoria
Clearihue A037
250-721-7687
helpdesk@uvic.ca


Exchange Online configuration changes

Posted on April 23, 2024 at 10:37:22 pm by agaudes@uvic.ca
Effective date: April 23, 2024 at 11:00:00 pm(12 hours ago)

Effective 12 hours ago: Between 4:00pm April 23 and 11:00pm April 24, University Systems Exchange Online administrators will be making configuration changes to UVic's Exchange Online service. No outage is expected.

This informed post will be updated when the changes are complete. Please contact the UVic Computer Help Desk if you encounter adverse impact to Exchange Online mailboxes while these changes are ongoing.

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Adam Gaudes
Production and Technical Support
University of Victoria
Clearihue A037
250-721-7687
helpdesk@uvic.ca


M365 SharePoint Online configuration changes

Posted on April 23, 2024 at 11:05:08 pm by markv@uvic.ca
Effective date: April 23, 2024 at 11:03:00 pm(12 hours ago)

Effective 12 hours ago: We will be making a minor config change to M365 SharePoint Online lists ~4pm - 10pm. No outage is expected.

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University Systems