Stay informed
University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
View archived Informed messages at the Computer Help Desk website, as well as customized display and subscription options.
NETS DTB-1F Floor Network Maintenance
Posted on April 25, 2025 at 10:45:25 pm by gavinhill@uvic.ca
Effective date: May 01, 2025 at 02:30:00 pm(10 hours from now)
Effective 10 hours from now: Network Services will be performing maintenance in DTB-1F on 2025-05-01 starting at 07:30 am.
There may be a brief outage in data, voice, and wireless services at that time.
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Gavin Hill, Network Services
Load Balancer Software Patching - COMPLETE
Posted on April 28, 2025 at 05:29:15 pm by scampbel@uvic.ca
Effective date: April 30, 2025 at 01:00:00 pm(15 hours ago)
Effective 15 hours ago: This work is now complete.
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Network Services will be applying a minor security patch bundle to the operating system and software code on the production LoadBalancers on April 30th, 2025 starting at 6:00 am.
Active service will move from EDC2 to EDC1 running the patched version. If there are no problems noted then the EDC2 loadbalancer will be patched and active service restored to EDC2.
Only one LoadBalancer is being upgraded at a time and they operate in failover mode so there should be no extended downtime. Some connections to services may be reset requiring the user to re-enter credentials when active service is moved between data centers.
This informed will be updated after the change is complete.
Any problems encountered should be directed to netadmin@uvic.ca.
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Scott Campbell
Team Lead, Network Infrastructure
Network Services
scampbel@uvic.ca
Oracle Database Patching - 05/01 6 PM
Posted on April 28, 2025 at 07:50:02 pm by dcs@uvic.ca
Effective date: May 02, 2025 at 01:00:00 am(20 hours from now)
Effective 20 hours from now: Thursday night, starting at 6pm, we will be patching the Oracle databases. This work should be transparent to end users with no outages expected.
Thank you,
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Dave Sanderson
Clearihue C018
472-5564
APEX apps in BAN1P only - outage - 7am Sunday, May 4th
Posted on April 29, 2025 at 05:34:26 pm by bfleming@uvic.ca
Effective date: May 04, 2025 at 02:00:00 pm(3 days from now)
Effective 3 days from now: There will be an outage of BAN1P apex applications only on Sunday, May 4th from 7am to 1:00pm while the apex software is upgraded. Other apex applications should not be affected. The following applications will be unavailable during this time:
EPAY - E-Pay
LOC - UVic Lockbox Load
HDL - HR Data Load
AIRS - Applicant Information Review System
MB - Mailroom Billing
BATS - Banner Administrative Table System
OAA - Online Application Administration Tool
APS - Privacy and Security Training Application
AA - Signing Authority
PRCH - Convocation Parchment
TAE - Timely Access Emails
LLU - Law LSAT Uploader
VOE - Verification of Enrolment
LMS - Cross-listed Course Management
HSAM - High School Assessment Module
BSPAL - Study Permit Attestations
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Bob Fleming
Database Administrator
UVIC Online
University Systems
250-853-3195
BCNet Network Maintenance - April 30, 6:00am
Posted on April 29, 2025 at 09:18:30 pm by slahey@uvic.ca
Effective date: April 30, 2025 at 01:00:00 pm(15 hours ago)
Effective 15 hours ago: BCNet will be performing maintenance on the UVic network from 6:00am to 76:00am. No outages are expected.
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Network Services
NETS Network Maintenance
Posted on April 30, 2025 at 02:43:24 pm by jasonrob@uvic.ca
Effective date: May 02, 2025 at 02:00:00 am(21 hours from now)
Effective 21 hours from now: Network services will be performing maintenance on dsc-mgmt and dcs-kube networks on 2025-05-01 at 19:00.
Both environments will experience intermittent issues throughout the change window. Work to conclude at 20:00
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Network Services
NETS Network Maintenance
Posted on April 30, 2025 at 02:46:56 pm by jasonrob@uvic.ca
Effective date: May 04, 2025 at 03:00:00 pm(3 days from now)
Effective 3 days from now: Network services will be performing maintenance on voice, printers, tstats, unfs-pos, fmgt-fire, syst-door, atrs-fitness, wrls-res-av, wrls-conf, vixi networks on 2025-05-04 at 08:00.
Both environments will experience intermittent issues throughout the change window. Work to conclude at 11:00
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Network Services
Short Netlink / IIQ Outage
Posted on May 01, 2025 at 02:18:39 am by daviscarlson@uvic.ca
Effective date: May 01, 2025 at 02:30:00 am(1 hour ago)
Effective 1 hour ago: There will be a short outage of Netlink and IdentityIQ at 7:30pm.
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Davis Carlson
Production and Technical Support