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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

NETS: Code Upgrade - EDC2 Distribution Router - Tues. May 26, 4:00am

Posted on May 21, 2015 at 09:17:07 am by slahey@uvic.ca
Effective date: May 26, 2015 at 04:00:00 am(3 days from now)

Effective 3 days from now: Network Services will be upgrading the code on the EDC2 distribution router on Tues. May 26 beginning at 4:00am. This work will cause outages for most data centre services in EDC2 for the duration of the upgrades.

Work is scheduled to begin at 4:00am and will be completed by 5:30am.


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Network Services


PaperCut online payment service outage

Posted on May 22, 2015 at 09:08:00 am by mthoma@uvic.ca
Effective date: May 24, 2015 at 01:00:00 am(1 day from now)

Effective 1 day from now: Due to scheduled maintenance that our payment provider Beanstream is conducting, the PaperCut online payment application at http://www.uvic.ca/pao may be unavailable for a period of an hour.

Customers attempting to process transactions during this time may encounter a "system unavailable" message.

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Marc Thoma
Technical Analyst
University Systems
mthoma@uvic.ca


BDMS Unavailable 10pm - 11:30pm Fri 22-May-2015

Posted on May 22, 2015 at 10:43:12 am by jtunnell@uvic.ca
Effective date: May 22, 2015 at 10:00:00 pm(48 minutes ago)

Effective 48 minutes ago: Greetings,

BDMS will be unavailable from 10pm until 11:30pm on Friday May 22nd in order to perform required maintenance.

Thank you,

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Judson B. Tunnell
Production and Technical Support
University Systems
ptsadmin@uvic.ca