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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Archived Informed messages are available here at the Computer Help Desk website, as well as customized display and subscription options.

Update: Scheduled rsfshares (CIFS) migration Wednesday Feb 22 @16:00

Posted on February 20, 2017 at 10:23:33 am by
Effective date: February 22, 2017 at 04:00:00 pm(12 hours from now)

Effective 12 hours from now: We will be migrating the rsfshares service to new hardware tomorrow evening (Feb 22) starting at 16:00. During the final sync the data on rsfshares will continue to be accessible but read-only. Thursday morning at 9:00am we will open access to the new share which will be accessible as and we will keep read-only client access to the original share for 2 weeks after the migration.

If you require assistance, please contact the Computer Help Desk at:
(250) 721-7687
Clearihue A004

Ryan Enge
University Systems

GEN1P Mysql update Feb 21, 17:30 COMPLETE

Posted on February 20, 2017 at 01:35:39 pm by
Effective date: February 21, 2017 at 05:30:00 pm(9 hours ago)

Effective 9 hours ago: *** UPDATE: this is complete ***

The mysql installation on will be patched February 21 at 1730. The outage will be less than 10 minutes, but all hosted databases will be unavailable during that time.

Corey Gibbings
Database Administrator

SAS Production Upgrade and Migration, Thu 23-Feb-2017, 9:30am - 5:30pm

Posted on February 21, 2017 at 11:33:32 am by
Effective date: February 23, 2017 at 09:30:00 am(1 day from now)

Effective 1 day from now: SAS Production, including the SAS Portal and the SAS Metadata Server will be migrated to new servers and an upgraded version on Thursday February 23rd, starting at 9:30am. The upgrade will take up to 8 hours to complete.

During the migration, SAS will be unavailable for all users.

Custom reports created prior to February 2nd have already been migrated to the new environment. If you have any custom reports in the current SAS environment that were created after February 2nd, please let us know the names of the custom reports at and we will assist you in migrating your reports to the new server.

This message will be updated when the migration is complete and SAS is available again.

Judson B. Tunnell
Production and Technical Support
University Systems

Network Maintenance - TRU BCP site

Posted on February 21, 2017 at 03:37:41 pm by
Effective date: February 22, 2017 at 07:15:00 am(4 hours from now)

Effective 4 hours from now: Sorry for the previous typo.

There will be a 10 minute interruption of service to the TRU BCP site tomorrow morning at 07:15.

UVic Network Services