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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

View archived Informed messages at the Computer Help Desk website, as well as customized display and subscription options.

Brief Network Maintenance - DTB

Posted on October 19, 2020 at 10:40:36 am by aullc@uvic.ca
Effective date: October 26, 2020 at 07:30:00 am(1 day from now)

Effective 1 day from now: Network Services will be replacing a switch in the David Turpin Building at 7:30 am, Monday October 26th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

Thank you,

--
Network Services
netadmin@uvic.ca


Brief Network Maintenance - DTB

Posted on October 19, 2020 at 10:42:19 am by aullc@uvic.ca
Effective date: October 30, 2020 at 07:30:00 am(5 days from now)

Effective 5 days from now: *** Please note that this is a separate maintenance event from the Monday, Oct 26th Informed. This is NOT a duplicate alert ***

Network Services will be replacing a switch in the David Turpin Building at 7:30 am, Friday October 30th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

Thank you,

--
Network Services
netadmin@uvic.ca


*CHANGE* Brief Network Maintenance - EOW

Posted on October 19, 2020 at 10:44:57 am by aullc@uvic.ca
Effective date: October 28, 2020 at 07:30:00 am(3 days from now)

Effective 3 days from now: *UPDATE* This change will now take place on Tuesday Oct. 27 at 7:30am

Network Services will be replacing a switch in the Engineering Office Wing at 7:30 am, Wednesday October 28th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

Thank you,

--
Network Services
netadmin@uvic.ca


EDC2 NetApp maintenance

Posted on October 20, 2020 at 02:24:09 pm by ekolb@uvic.ca
Effective date: October 24, 2020 at 07:00:00 am(23 hours ago)

Effective 23 hours ago: We will be upgrading the NetApp storage cluster to the latest version of software and firmware. Expected to take two hours.

--
Data Centre Services - University Systems
University of Victoria


EDC2 NetApp network maintenance

Posted on October 20, 2020 at 02:28:29 pm by ekolb@uvic.ca
Effective date: October 24, 2020 at 09:00:00 am(21 hours ago)

Effective 21 hours ago: Maintenance complete

---

We will be performing NetApp advertised non-disruptive intercluster network upgrades and maintenance. Expected to last until at least 16:00.


*COMPLETE* Brief Network Maintenance - FIA

Posted on October 22, 2020 at 07:48:42 am by slahey@uvic.ca
Effective date: October 24, 2020 at 07:30:00 am(22 hours ago)

Effective 22 hours ago: *UPDATE* This change is now complete

Network Services will be replacing a switch in the Fine Art Building at 7:30 am, Friday October 23rd. There will be an interruption to network service in some parts of the building for the duration of maintenance.

--
Network Services


Re: Informed 10629 -- RESCHEDULED -- Network Maintenance - EOW

Posted on October 22, 2020 at 10:29:25 am by bgroom@uvic.ca
Effective date: October 27, 2020 at 08:00:00 am(2 days from now)

Effective 2 days from now: Network Services will be replacing a switch in the Engineering Office Wing at 8:00 am, Tuesday October 27th. There will be an interruption to network service in some parts of the building for the duration of maintenance.

--
UVic Network Services


NETS: UPS Battery Replacement - VITP

Posted on October 23, 2020 at 07:42:17 am by slahey@uvic.ca
Effective date: October 28, 2020 at 07:40:00 am(3 days from now)

Effective 3 days from now: Network Services will be replacing the battery in the UPS at the Vancouver Island Tech Park on Wednesday Oct. 28 at 7:30am. No service outage is expected.

--
Network Services


*COMPLETE* CANARIE/BCNET Victoria Exchange Network Maintenance

Posted on October 23, 2020 at 09:13:47 am by slahey@uvic.ca
Effective date: October 24, 2020 at 07:00:00 am(23 hours ago)

Effective 23 hours ago: *UPDATE* This work is now complete

Correction: Only Arbutus research traffic to CANARIE will be impacted during this change. Other research traffic will be unaffected.


BCNET and CANARIE will be performing maintenance on network hardware in the Victoria Transit Exchange facility between 7am and 10am.

Backbone network connectivity, Research network traffic and Peering network traffic will be interrupted for up to 40 minutes during this maintenance window.

Internet Transit services will NOT be impacted.

--
Network Services


Scheduled Service Maintenance: Skype for Business

Posted on October 23, 2020 at 04:53:57 pm by bheth@uvic.ca
Effective date: October 26, 2020 at 05:00:00 pm(1 day from now)

Effective 1 day from now: Scheduled Service Maintenance for the Skype for Business Server Farm will commence this Monday, October 26, 2020, beginning at 17:00 PDT, and has a planned completion time of 22:00 PDT.

No service interruption is expected, however some clients may need to refresh her or his client connection if the Skype client is being actively used during service migration.

This message will be updated when the scheduled maintenance has been completed.


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If you have any questions or concerns, please e-mail helpdesk@uvic.ca.
Thank you,
Data Centre Services
UVic Systems


Server Class Backup server interruption

Posted on October 24, 2020 at 02:57:54 pm by erempel@uvic.ca
Effective date: October 24, 2020 at 03:00:00 pm(15 hours ago)

Effective 15 hours ago: The server class backup service backup3.uvic.ca will have a two hour outage to address a performance issue.

Service should be back before 17:00 Oct 24.

--
Evan Rempel.
Backup Administrator.

helpdesk@uvic.ca
(250) 721-7687