Generic remote desktop
Generic remote desktop service provides a secure remote Windows desktop where you can use office apps, Acrobat Pro, Remark Office OMR and enterprise applications. You can use the remote desktop to use software that's not compatible with your personal device or to access UVic systems securely while working from home.
Details
- For
- Employees
- Cost
- $2 per person per month
- Platform
- Windows (remote desktop environment)
Windows, Mac, iPhone & iPad & Android (supported clients) - Downloads
We only take payment for services by internal budget (FAST) transfer so provisioning must be initiated or sponsored by a budget administrator. If you're not sure how to start a request, ask your supervisor, department admin, faculty sponsor or PI.
Use remote desktop
To use remote desktop, you'll need:
- to be connected to the Internet on campus or with the VPN
- Remote Desktop Connection for Windows or Windows App (formerly Microsoft Remote Desktop) for all other platforms
Follow the connection instructions on our intranet site.
Software installed on the remote desktop:
- Microsoft Office 2016
- Google Chrome
- Microsoft Edge
- Banner WebExtender
- Adobe Acrobat DC (license required)
- 7-zip
- KeePass
- Remark Office OMR (bubble sheet grading)
Get help now
Supervisors can contact IT support to:
- request access to generic remote desktop
- remove access
- get a list of people in your department who have access
Users can contact IT support to:
- get up-to-date instructions to connect
- get help using the remote desktop
- report an outage or issue