User experience
User experience (also known as UX) refers to a visitor's interaction with a website.
A good user experience means your audience can easily achieve their goals.
Once your web pages are accessible, readable and searchable, you have addressed 90% of the most common user experience issues.
Usability quick wins
Avoid these common UX issues to ensure your users have a positive experience on your website.
- broken links
- typos or misspellings
- long, difficult to read pages
- jargon or acronyms
- large image, video or document files
- sharing personal information
- redundant, outdated or trivial (ROT) content
- uncommon file formats
Monitoring for usability issues
UVic uses a tool called DubBot that scans our Template 4 websites and reports on many of these UX issues.