University Systems help centre

Internet and telephone

Telephones

Phone manuals

Select your phone to download a printable PDF manual or reference card. Please note that you will need a PDF viewer to read these documents, such as Adobe Acrobat Reader.

VoIP phones

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  • Single-line speaker phone (CP-6911) -- User manual | Quick reference guide
  • 2-line speaker phone (CP-6921) -- User manual | Quick reference guide
  • 4-line speaker phone (CP-6945) -- User manual  | Quick reference guide
  • 2-line speaker phone (CP-7821) — User manual| Quick reference guide|Quick start guide
  • 4-line high-bandwidth phone (CP-7841) — User manual| Quick reference guide|Quick start guide
  • Single-line non-speaker phone (CP-7911) — User manual
  • 2-line speaker phone (CP-7941) — User manual | Quick reference guide
  • 2-line speaker phone (CP-7942) — User manual | Quick reference guide
  • 6-line speaker phone (CP-8811) — User manual | Quick reference guide
  • Wireless phone (CP-7921) — User manual | Quick reference guide
  • Audio conferencing unit (CP-7936) — User manual | Using external microphones
  • Audio conferencing unit (CP-7937) — User manual | Quick reference guide
  • Audio conferencing unit (CP-8831) — User manual | Quick reference guide
  • Polycom Sound Station 2 (analogue) — User manual
  • Self services — User guide

Softphones

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  • Cisco Jabber Softphone Getting Started - Windows
  • Cisco Jabber Softphone Getting Started - macOS

VoIP self services

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  • VoiP self services -- User manual

Unified Messaging Voicemail and Phone-Only Voicemail

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  • Unified Messaging Voicemail and Phone only Voicemail -- User manual

• Related support
• Related services

How-tos

• Best practices for cleaning your phone
• Billing: Voice Service Charges Viewer
• Call flow patterns and options
• Dialing information
• Frequently asked questions (FAQ)
• Installing a fax machine
• Long distance privileges and authorization codes
• Long distance rates
• Making conference calls
• Manuals and reference guides
• Move or change the configuration of a local
• Ongoing telephone (VoIP) service rates
• Order a new analogue line
• Order a VoIP phone or Softphone
• Public access telephones
• Request an Audio Conferencing Bridge
• Telephone service issues
• Toll-free service
• Update your personal UVic directory listing
• Voice services billing information
• VoIP self services

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