University Systems help centre
Dialing information
Use this guide to make local and long distance calls to and from UVic. Note that 10-digit dialing is required for all calls outside of the UVic campus.
- Area code: most UVic locals are 250, although some are 778.
- Prefixes for UVic locals:
Prefix From To 853- 3100 3299 853- 3500 3999 472- 4000 5999 721- 6000 6699 721- 7000 8999
Dialing from a UVic local
Call type | What to dial |
On-campus local | Dial the last four digits (do not include the prefix 721-, 472-, or 853-). |
Off-campus within Victoria area (Victoria, Sidney, Sooke) | Dial 9 + area code + 7-digit number (note: the area code must be included on local calls). |
Long distance within North America | Dial 9 + 1 + area code + 7-digit number (note: if the phone you are using requires an authorization code to process a long-distance phone call, please see below). |
Long distance outside of North America | Dial 9 + 011 + country code + city routing code + local number (note: if the phone you are using requires an authorization code to process a long-distance call, please see below). |
Using an authorization code |
From a VoIP phone: dial the number (as per the above instructions). The system plays 2 beeps to prompt you to enter the 6-digit authorization code followed by the # key. From a Nortel phone: dial 16 + 6-digit authorization code, wait for the dial tone, then dial the number (as per the above instructions). |
Directory assistance |
If the number you require is not in the current Victoria phone book, dial 9 + 411. or visit www.canada411.ca. If the number you require is within North America (except area code 250), dial 9 + area code + 555-1212. |
Conference calls | Contact switch@uvic.ca or call extension 8555 . |
Video conference calls | Please contact Education Services at extension 7671. |
Contacting the switchboard operator
The switchboard operator's primary focus is handling off-campus callers calling into the university. The switchboard operator is also pleased to assist with dialing problems. You can reach the switchboard operator by dialing 0 from your on-campus phone.
For UVic directory assistance, contact 250-721-7211 or dial 0 from an on-campus local. For assistance updating your phone number in your personal directory listing, visit Update your UVic directory listing.