University Systems help centre

Internet and telephone

Dialing information

Use this guide to make local and long distance calls to and from UVic. Note that 10-digit dialing is required for all calls outside of the UVic campus.

Area code: most UVic locals are 250, although some are 778.
Prefixes for UVic locals:

Prefix From To

853- 3100 3299

853- 3500 3999

472- 4000 5999

721- 6000 6699

721- 7000 8999

Please be sure to use the correct prefix when providing your 10-digit phone number to people off campus and when requesting stationary or website listings.

Dialing from a UVic local

Call type	What to dial
On-campus local	Dial the last four digits (do not include the prefix 721-, 472-, or 853-).
Off-campus within Victoria area (Victoria, Sidney, Sooke)	Dial 9 + area code + 7-digit number (note: the area code must be included on local calls).
Long distance within North America	Dial 9 + 1 + area code + 7-digit number (note: if the phone you are using requires an authorization code to process a long-distance phone call, please see below).
Long distance outside of North America	Dial 9 + 011 + country code + city routing code + local number (note: if the phone you are using requires an authorization code to process a long-distance call, please see below).
Using an authorization code	From a VoIP phone: dial the number (as per the above instructions). The system plays 2 beeps to prompt you to enter the 6-digit authorization code followed by the # key. From a Nortel phone: dial 16 + 6-digit authorization code, wait for the dial tone, then dial the number (as per the above instructions).
Directory assistance	If the number you require is not in the current Victoria phone book, dial 9 + 411. or visit www.canada411.ca. If the number you require is within North America (except area code 250), dial 9 + area code + 555-1212.
Conference calls	Contact switch@uvic.ca or call extension 8555 .
Video conference calls	Please contact Education Services at extension 7671.

Contacting the switchboard operator

The switchboard operator's primary focus is handling off-campus callers calling into the university. The switchboard operator is also pleased to assist with dialing problems. You can reach the switchboard operator by dialing 0 from your on-campus phone.

For UVic directory assistance, contact 250-721-7211 or dial 0 from an on-campus local. For assistance updating your phone number in your personal directory listing, visit Update your UVic directory listing.