FAQs

Am I eligible for an Employee Bus Pass?

If you are a continuing employee you are eligible to purchase an Employee Bus Pass.  The University covers the other portion of the pass and you are taxed, as it is a taxable benefit. Passes are on sale from the first business day after the 15th of the month and are available until the 10th day of the month in which they are valid. A valid Staff/Faculty OneCard must be presented at time of purchase.

How are parking rates set?

Permit and dispenser rates are set by the Board of Governors.

Why do I have to pay for parking?

The parking program is wholly self-supporting, there are no taxpayer funds used to fund the parking program. Your purchase of a term or daily permit enables the University to build and maintain the parking lots, pay electricity costs for lighting,  provide frequent patrols to parked vehicles and purchase supplies and equipment necessary to operate the program.

Can I get a refund on my annual permit?

Yes, annual permits can be returned for a partial refund up until the last working day in December of that permit year. A refund is provided based on a declining value of 20% per month. After the above date, there is no refund value.

Can I give my permit to someone else to use?

Parking permits are issued to one person and are for the exclusive use of the registered permit holder. Permits are not transferable to any other person, including roomates and family members. A permit is valid for any vehicle operated by the registered holder providing the vehicle (or its registered owner) is not suspended from parking on campus.

How do I rent a bicycle or equipment locker?

Lockers are available on a first come, first served basis and can be rented for a month, term or on an annual basis.  Please see one of our customer service staff at Campus Security to see what is available and to arrange a rental.

I have a Disability Permit. Where I can park?

There are over 70 disability stalls on campus located in every parking lot. You are required to display a valid disability permit and UVic parking permit. In the case of metered parking spaces you must display a disability permit and pay at the meter.

Temporary medical situations

If you have a temporary medical situation, you may qualify for a Temporary Medical Permit. This permit allows you to park in reserved or general parking for the cost of a general permit. A doctor’s note is required and the permit will be issued for a maximum of 30 days.  For situations lasting longer than 30 days, you may apply for an accessible parking permit through http://www.sparc.bc.ca  Please see this website for application details.

Parking lot full? Here are your best options for finding a space.

Parking can be at a premium depending on time of day and month of year. Many lots are full by 10:30 most weekday mornings.  There is normally parking in Lot 5 spots available off of Sinclair Road, beside the Student Residences.  There is ample parking at the Ian Stewart Complex, off of Gordon Head Road.  The campus can be travelled on foot from one side to the other in 10 minutes, making these spaces a better option than spending time circling a full parking lot.

When is pay parking in effect?

Pay parking is in effect 24 hours a day, Monday to Saturday.  There is no charge for parking on Sundays or British Columbia designated statutory holidays, a list of which can be found here.  On days where the University is closed, such as the Holiday Closure or in observance following a statutory holiday, pay parking is in effect. Example:  Remembrance Day 2017 was on Saturday, the University was closed on Monday, November 13th, in observance.

When are the Traffic and Parking Regulations enforced?

The University's Traffic and Parking Regulations are in effect and enforced 24/7/365.

If I have a loaner vehicle, can I transfer my permit on a temporary basis?

Yes, simply register the permit  to the vehicle you will be driving using your online parking account.  Ensure that you select an expiry date for the loaner vehicle.

How does the appeal process work?

Citations may be appealed within 14 days of issue.  The appeal process happens online and starts once the online form is submitted.  Appeals are reviewed by the Traffic & Parking Committee, a volunteer group made up of a cross section of the campus community, which meets monthly.  Decisions will be sent to the appellant.  Please note: ignorance of the parking regulations, lack of proximity to destination, lateness of arrival, inability to pay, or improper parking by others do not constitute valid reasons for appeal. Please click here to go to the online appeal page.

Coming to campus for Student Residence move in/move out? What you need to know about parking.

Parking is at a premium during Student Residence move in/move out. There are over 2000 students arriving on a single day, making all areas around dorms and cluster housing very congested.  Campus Security and Residence Services partner to provide move in day parking logistics.  Please remember that you must limit stopping or parking to designated areas only. Loading zones are scarce, so try and limit the amount of time you park for. Pathways, grass, along curbs and fire lanes are not permitted places to stop, our officers will issue citations for parking in these areas. It is best to contact Campus Security Services before you arrive on campus to receive the latest information on parking.

Has your vehicle been immobilized or towed?

If normal enforcement action is found to be ineffective or if a safety hazard is present, we may immobilize or tow a vehicle. Removal of an immobilization device costs $75.00. Towing is done by a private contractor, Totem Towing. They can be reached at 250-475-3211.

The meter or dispenser took my money and did not give me any time, what do I do?

Call Campus Security 24/7 at 250-721-7599 to report the issue, a maintenance person will be notified and the issue corrected.

If I turn on my hazard lights, will I still receive a parking violation?

Yes.  An inappropriately parked vehicle will still receive a ticket with or without hazard lights activated.

What do I do if I encounter a meter or dispenser that is out of service or will not print a permit?  Can I write a note and place it on my dash?

An inappropriately parked vehicle will receive a ticket with or without a note displayed.  Parking enforcement personnel do not recognize notes as valid reasons for not paying for parking.  You must find a functioning meter or dispenser in another lot.

What do I do if I need to drop something off in a building?

Campus Security will provide a complimentary Restricted Areas Permit allowing you to park in loading zones for this purpose.  If you do not have this permit, you must park in designated parking spaces and pay for parking.  Restricted Areas Permits for larger deliveries can also be obtained on a case by case basis from Campus Security.