University Systems help centre
Change your NetLink ID password: faculty and staff
If you know your current NetLink ID password, you can change your password by visiting http://netlink.uvic.ca and clicking on the PASSWORDS link.
New requirements for passwords
When you visit netlink.uvic.ca to update your password, you will be required to select a new password which is between 8 and 30 characters in length. Passwords must contain characters from at least two of the following groups: lowercase letters, uppercase letters, digits, or special characters $ _ #. See the password tips page for further information on creating more secure passwords.
Reset your NetLink ID password
If you have forgotten your primary NetLink ID password, you will have to contact the Computer Help Desk. The Computer Help Desk can reset your password with you, either in person or over the phone. You must present a valid piece of photo ID to authorize a password reset. If you prefer to reset your password over the phone rather than in person, you can email or fax your photo ID:
- Take a digital photo of your photo ID and email it to firstname.lastname@example.org.
- Scan your photo ID and email it to email@example.com.
- Fax a copy of your photo ID to 250-721-8778.
Be sure to include a contact number where you can be reached.
These instructions apply to primary NetLink ID accounts only; different instructions are provided for secondary NetLink IDs.