NetLink ID

A V Number is a unique ID number that all UVic students and employees receive.

If you have a ONECard, you can find your V Number printed on it. If you’re a student, you can also find it in your application confirmation email.

If you need support, you can contact someone at UVic for help:

• Undergraduate students: Office of the Registrar and Enrolment Management
• Grad students: Graduate Admissions and Records Office
• Continuing Studies students: Continuing Studies registration
• Employees: Payroll
• Former students or alumni: Office of the Registrar and Enrolment Management
• Affiliates: Contact your sponsor

If you’re sponsoring someone as an affiliate, you’ll need to provide them with their V Number. You can find it in AIMS.

You can learn more about how to use AIMS or contact IT support for help.

Sometimes changing your passphrase is necessary to protect your account. For example, you might receive a suspicious Duo Mobile push or accidentally click on a phishing link in an email. That could mean your passphrase was stolen or mistakenly exposed. It's better to change your passphrase immediately instead of waiting for something to go wrong.

UVic may also ask you to change your passphrase if you’re having trouble accessing your account or if there are signs that your account may have been compromised.

• Choose a phrase that's easy for you to remember, but tough for someone else to guess.
• Don't use any of your personal information like birthdays, names (including pet names) or favourite sports teams.
• Pick something between 15 and 128 characters in length. You can use lowercase letters, uppercase letters, numbers and most common special characters.
• Make use of special characters like spaces and punctuation. For example:
• ! ” # $ % & ’ ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~ \
• Don't repeat sequential letters on the keyboard like 'qwerty' or the same character repeated in a row like 'aaa' or '111'.

Whenever you change your passphrase, you’ll have to update it on all the devices and apps where you’re signed in or have it saved. This can include:

• desktop or mobile email apps (like Outlook, Apple Mail or Thunderbird)
• saved Wi-Fi connections (UVic and eduroam)
• your web browser’s built-in passphrase manager
• any other passphrase managers you use
• mapped network drives and printers on Windows computers

If you don’t update your passphrase everywhere, your account could get locked. This happens when your device tries to sign in continually with the wrong passphrase.

Before you change your passphrase, make a list of the places you need to update your passphrase. Consider all your work, home and mobile devices.

Sometimes, you’ll be prompted to enter your new passphrase by your OS or an app after you change it. Sometimes you won’t receive a prompt and you’ll have to do it manually.

If you want to change your NetLink ID, contact IT support.

There’s no charge to change it, but repeated requests may result in a cost. It can take 2–3 business days to fully process NetLink ID change. You might not be able to access all of your online resources during that time.

When you change your NetLink ID, you’ll need to change your account information on all your devices. It is similar to the process of changing your passphrase. If you're updating your NetLink ID because of a name change, make sure to update your legal name as well.

UVic stores your personal information in secure systems. We use many different tools and strategies to prevent and detect accidental exposure or intrusions. University employees and contractors are only given as much access as they need to do their jobs.

Read our transparency statement for more detail.