This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember your browser. We use this information to improve and customize your browsing experience, for analytics and metrics about our visitors both on this website and other media, and for marketing purposes. By using this website, you accept and agree to be bound by UVic’s Terms of Use for web and social media privacy.  If you do not agree to the above, you can configure your browser’s setting to “do not track.”

Skip to main content
People Departments Maps Buildings Rooms A-Z
University
of Victoria
Apply Library
Sign in Online tools Sign out
Faculty of Graduate Studies

Michael Woo

  • BA (University of Victoria, 2022)

Notice of the Final Oral Examination for the Degree of Master of Public Administration

Topic

Retention of Grievance Analysts at the Western Canadian Investigative Body

School of Public Administration

Date & location

  • Tuesday, August 4, 2026

  • 1:00 P.M.

  • Virtual Defence

Reviewers

Supervisory Committee

  • Dr. Bart Cunningham, School of Public Administration, University of Victoria (Supervisor)

  • Dr. Jennifer Hall, School of Public Administration, UVic (Member)

     

External Examiner

  • Dr. Lucinda Brown, Department of Educational Psychology & Leadership Studies, UVic 

Chair of Oral Examination

  • Dr. Lincoln Shlensky, Department of English, UVic 

Abstract

The purpose of this thesis is to gain a deeper understanding of employee motivation in the Western Canadian Investigative Body (WCIB). It focused on identifying factors which motivated WCIB Grievance Analysts to stay in their job as well as those which motivated them to leave. A literature review was conducted on literature relevant to worker motivation in the public sector, and to a lesser extent, private parapublic, and non-profit sectors. An original conceptual framework was developed from the relevant literature on different areas of worker motivation and implemented into the interview guide. Interviews were conducted with employees to understand what motivates them to stay and leave their job, in addition to recommendations participants may have. Interview findings were analyzed to identify themes which were important to participants. Participants described many aspects of their job which affected their motivation to stay and considerations for improvement. The implications of the research are discussed, and recommendations are provided based on the themes identified in the literature and interview findings. 

Key Words: retention, motivation, government worker, public sector, stay, quit

Back to oral exams