Cell phones
UVic has an agreement with Rogers to provide iPhones and corporate voice and data plans. The iPhones sold by Rogers are pre-approved by UVic and don't require technical approval during purchasing.
Cell account administrators manage purchasing and administration for cell phones and plans. Some departments have their own account administrators. University Systems administers cell accounts for everyone else.
Details
- For
- Employees
- Cost
-
- $42.50/month for service
- $14/day (US) or $16/day (international) roaming
- Phone costs depend on model
Plan
25 GB 5G voice & data plan
- Service fee
- $42.50/month (not including tax)
- Term
- 36 months
- Local calling
- Unlimited
- Long distance
- Unlimited Canadian and U.S. calling from Canada
- Data
- 25 GB non-pooled (monthly, domestic)
- Data pooling
- No data pooling
- Data overage
- No data overage. Speed throttled to 512kbps after 25GB
- Domestic SMS/MMS
- Included
- Intl. SMS/MMS
- Unlimited SMS/MMS from Canada to US and International
- Included features
- Call Display with Name display, Visual Voicemail for iOS or Enhanced Voicemail, Call Waiting, Call Forwarding, Conference Calling, VoLTE, Wi-Fi Calling, Roam Like Home
- 411 charges
- $3.15 per call, plus airtime (subject to change without notice)
Roaming fees
Roam Like Home allows you to use your voice and data plan while travelling for a flat daily fee of $14/day (US) or $16/day (international). Not all countries are eligible for Roam Like Home service. Visit travel roaming options (Rogers) to see what options are available in your destination and learn more about roaming services.
Administration
Your account administrator can:
- give you information about billing
- buy a new iPhone (with a new line or as an upgrade)
- buy a new voice and data plan for a UVic cell phone you already have
- port a phone number from another provider
- return or exchange a phone (with conditions)
- port a UVic corporate phone number to another account
- reset your voicemail PIN
- add an international data roaming package to your phone
- temporarily suspend your phone service for a reduced monthly fee
- cancel your contract
- transfer your phone to another employee or department
- give you a replacement SIM card
If you're a cell plan admin, you can find information about managing plans on our intranet site.
Return your phone to UVic
When you get a new phone, you must return your old phone to UVic or reuse it within your department. You cannot buy your old phone as a personal device.
Before you return an Apple device, you should factory reset it. This will remove your personal data, biometrics, Apple ID, and the cards and accounts in your Wallet app.
If you're returning a non-Apple device, look for instructions from the manufacturer.
To arrange electronics recycling or get help removing your personal data from a device, contact IT support.
Get help now
Contact your account administrator for help with cell plans.
These departments and faculties have their own account admins:
- Athletics and Recreation Services (ATRS)
- Facilities Management (FMGT)
- Gustavson School of Business (BUSI)
- Institute on Aging & Lifelong Health
- Residence Services
- UVic Students Society (UVSS)
For all others, you contact the University Systems account admins at cell@uvic.ca.