Get & manage your ONECard
If you’ve never had a ONECard in the past, you can order one online after you register for courses or start employment. You'll need to upload a photo as well as one piece of government ID.
Please review how to successfully upload your photo and government ID.
No head coverings except for religious beliefs or medical reasons, face must be visible. Once your photo is viewed, you will be emailed with further instructions regarding pick-up or mailing.
Can't upload a photo? Visit us and we'll take one for you - don't forget to bring government ID!
Your online account has a new look
Introducing ONECard eAccounts – a revamped online portal where you can add money to your account, view account balances and activity, and manage your UVic ONECard.
This portal has all the same functionality of the older MyCard system, but you can now download the Transact eAccounts app to add funds on your phone.
As part of this upgrade, you will need to re-add any previously saved credit cards.
Lost or stolen cards
If you no longer have your card, visit us to get a replacement. There is a $20 fee for a replacement card. Make sure you bring some government ID.
If your card is lost or stolen, make sure you freeze your account
Change in status
If your status changes at UVic (i.e., student to grad or student to staff), please bring in your current card to exchange it for a new one. Your card must be active and functioning in order to exchange it for a new card or the replacement fee will be charged.
This does not include the alumni Card. All alumni cards are a flat $20 fee.
Load funds
Adding funds to your account online is quick and easy:
- Log into online tools with your Netlink ID, select "ONECard eAccounts" and press "+Add Money."
- Don’t forget to re-save your credit card information
- Online minimum load of $5.00
- You can also add funds in person at the ONECard Office, or at any University Food Services location.
Parents, families & supporters
You can gift funds to a card holder using their V0# and first and last name. Please note, there is an online minimum load of $5.00.
Staff & faculty
Staff and faculty can add funds to someone else's account using a FAST account. Please complete a FAST charge form and email it to us.
Cardholder agreement
The UVic ONECard and the UVic Guest Card are governed by a cardholder agreement and the University of Victoria’s policies, procedures and regulations.