Web privacy notice

The University of Victoria Libraries is committed to providing our faculty, staff, students, and visitors with websites that respect their privacy. 

The University of Victoria Libraries website does not automatically gather any personal information from you, such as your name, phone number or email address. This information is only obtained if you provide it voluntarily, through contacting us via email, or through an online form.

Cookies

This website stores cookies, or text files, on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. 

Tools we use

Google Analytics

We use Google Analytics to learn more about how you use the Libraries’ website, such as which pages you visit, the type of device and browser you are using, and how you have come to our pages (such as from a search engine or social media.) We use this information to improve the library website and other services. Our implementation of Google Analytics makes use of IP anonymization, which masks the last section of your IP address.The information gathered by the cookie about your use of the website will be transmitted to and stored on Google’s servers in the United States. For more information about Google Analytics security and privacy, please see the Google Analytics website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also learn more about ways to opt out and safeguard your data.

Hotjar

We use Hotjar to learn more about how you use the Libraries’ website, such as where you click and scroll on a page and what you like and don’t like. We use this information to improve the library website and other services. Hotjar uses cookies and other technologies to collect data, including your device's IP address (processed during your session and stored in an anonymized form). Hotjar stores this information on servers in Ireland on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf, and the data will be deleted after 365 days.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. You can also learn more about ways to opt out of Hotjar data tracking.

Information collected in emails and web forms

If you should choose to provide us with personal information — as in an email or by filling out a form and submitting it to us through our website — we will use that information to respond to your message,  help us get the information or perform the activity you have requested (such as troubleshooting a database connection problem or registering you in a workshop), or improve a service we offer (in the case where you have submitted feedback or completed a survey.)  In accordance with Part 3, Section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act, the library only collects personal information directly related to and necessary for an operating program or activity of the library.

For more information, contact Adrienne Lai at .