Care Package
November 13, 2025
UVic grad Janna Malo and team have built the new Allies Integrated Health Clinic to provide inclusive, equity-given care to suit a range of needs in the community.
- Name: Janna Malo
- UVic degrees: BA in Psychology, 2011
- My business: Allies Integrated Health Clinic
- Where it’s located: 101 Burnside Rd. West, Victoria
- What we do: Inclusive, trauma-informed, affirming, collaborative, accessible, holistic, empowering community-rooted care.
Our team is: Compassionate, collaborative, equity-driven, trauma-informed and radically inclusive. Including Acupuncture, massage therapy, naturopathic medicine, somatic counselling, mental-health support, holistic healing, sliding-scale acupuncture and IV lounge.
Why we’re unique: Allies offers inclusive care that’s thoughtful, affirming and grounded in respect. Our clinic is built to reduce barriers and make space for each person’s unique needs and experiences. We prioritize trauma-informed and gender-affirming practices, and we approach every treatment with curiosity, collaboration and care. Whether you’re coming in for acupuncture, counselling, massage or naturopathic support, you’ll be met with practitioners who listen without judgment and work with you to create a plan that fits. We’re always learning, always evolving and deeply committed to creating a clinic where people feel safe, valued and empowered, just as they are.
Our ideal customer: values collaboration, inclusivity and providers who listen with respect and curiosity. They may have faced barriers in other healthcare settings or simply seek a space where their identity, boundaries and experiences are honoured. Whether they’re accessing support for transition, chronic stress, recovery or general well-being, they’re drawn to affirming, accessible and individualized care. They appreciate a relational approach that centers trust, transparency and consent. They’re looking for a team that communicates clearly, adapts to their needs and holds space for their full self with care and consistency.
Our business mantra: Safer, inclusive and empowering care for all.
I wasn’t expecting…. to feel so seen and supported by the community right away, while also navigating how slowly the client base is growing. It’s a strange contrast—being cheered on and still waiting for the momentum to catch up.
Right now, our biggest challenge is: turning community excitement and encouragement into consistent bookings. The support is there, the need is real, but building trust, visibility and word-of-mouth takes time. We’re working to stay patient, keep showing up, and let the momentum build naturally, without losing heart in the slow growth.
We’ll know we’re successful when: the clinic feels alive with steady flow, when practitioners are thriving, patients are returning and referring and the space is being used in the way we imagined: as a hub for healing, connection and truly inclusive care. When people say, “I’ve never felt this safe in a clinic before,” we’ll know we’ve built what we set out to create.
Where to find us: alliesintegrated.health, phone: 778-445-3106, email: hello@alliesintegrated.health
You can also find us on Instagram and Facebook for updates, events and a peek into clinic life.
Bottom line: We’re building a clinic where people feel respected, included and supported. The care is thoughtful, the team is committed and the mission is clear—create a space where everyone can access the care they deserve.
This article appears in the UVic Torch alumni magazine.
For more Torch stories, go to the UVic Torch alumni magazine page.