Desktop video conferencing

Audiovisual and multimediaMedia Services

Notice:

BCNET has discontinued the BlueJeans Video Conferencing Service Effective March 31, 2021.

Zoom desktop video conferencing and Microsoft Teams are available for all UVic staff and faculty to replace the BCNET BlueJeans Service.

Zoom is a cloud-based video conferencing service you can use to virtually meet with others – either by video, audio only, or both. It allows participants to share screens collaborate and conduct group activities from nearly any device.

Microsoft Teams is a part of Microsoft 365, a cloud-based service that combines Microsoft Office apps such as Word, Excel, and PowerPoint with cloud services like OneDrive, Microsoft Stream, and Microsoft Teams. Microsoft 365 will enable University of Victoria faculty, staff, and students to create, share, and collaborate securely on any device.

For more information about Zoom at UVic, click here.

For more information about Microsoft Teams at UVic, click here.

Please note any recurring or future BlueJeans meetings will not function after March 31, 2021.

If you require assistance to transition from BlueJeans to Zoom or MS Teams please contact your DSS support or if not DSS supported email a request for assistance to helpdesk@uvic.ca.

Who can use these services?

Please see the service catalog entries linked above for more information about Zoom and Microsoft Teams.

How do I request these service?

Please see the service catalog entries linked above for more information about Zoom and Microsoft Teams.

What is the cost for these service?

Please see the service catalog entries linked above for more information about Zoom and Microsoft Teams.

When are these services available?

Please see the service catalog entries linked above for more information about Zoom and Microsoft Teams.

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Email:
Telephone: 250-721-7687
In person: Locations & hours

BlueJeans support documentation is located on their support website.  You can also test your connection.

Video conferencing options comparison

Desktop video conferencing

Video conferencing

Desktop video conferencing allows for audio and video communication with online participants using a web browser, video conferencing systems, telephone and iPad or iPhone. The desktop video conferencing service is currently powered by the Zoom network.

University Systems offers dedicated video conference rooms in the Clearihue Building.  Supported by trained personnel, these rooms are equipped with high-definition cameras, microphones, and flat-panel displays. Remote clients can access these video conferences using web browsers, dedicated video conference rooms, telephone, and iPad or iPhone.

Who can use it?

UVic faculty, staff, departments and researchers

UVic faculty, staff, departments and researchers

Who administers it?

Self-managed

Managed by UVic Media Services

Where can you do this?

Through a supported online connection at UVic or off-campus with your own Zoom meeting.

At UVic in the Media Services video conferencing facilities (Clearihue Building) or off-campus with a supported online connection and the authorized credentials to attend a specific meeting.